Kia Autosport of Pensacola - Service Center

Went in for an oil change... left with a new car! My salesmen are the best. Sold us 2 brand new cars in 6 months. They are freaking awesome!!!! Went to get my Kia Soul serviced and left with a sorrent My salesmen are the best. Sold us 2 brand new cars in 6 months. They are freaking awesome!!!! Went to get my Kia Soul serviced and left with a sorrento!! More

recall came in for a recall and let with a brand new car. nothing better than that. Neil and Vince were awesome. they made me and my husband very comfortable came in for a recall and let with a brand new car. nothing better than that. Neil and Vince were awesome. they made me and my husband very comfortable. great communication. More

Friendly and knowlegble Ever since a purchased my kia soul your service dept is and will always be the only one to service my car. Every time I need to go there the experienc Ever since a purchased my kia soul your service dept is and will always be the only one to service my car. Every time I need to go there the experience is so much better and better. you guys ROCK. Thank you More

Exceptional service! David Rosa is on top of his game! He is everything a service rep should be and then some! He doesn't just live behind the counter. He is a go-getter David Rosa is on top of his game! He is everything a service rep should be and then some! He doesn't just live behind the counter. He is a go-getter and does any and everything he possibly can for the customer. He kept me informed every step of the way with what was going on with my vehicle. Any questions I had, he got the answer if he didn't already know it. David is such a personable guy and what a great smile!! Just seeing him there when I walk into the place for service or repairs just makes my day!! More

Great initial contact Victoria Chavers was exemplary in your intial contact with me when I made a service appointment. She was patient, caring and helpful when trying to cr Victoria Chavers was exemplary in your intial contact with me when I made a service appointment. She was patient, caring and helpful when trying to create a good description of what was happening with my vehicle. She asked great questions to clarify what was really needed in the scope of work needed. She also asked if there was any other service needed for the vehicle. So pleasant and cheerful. Thanks! More

Rate service experience Was very satisfied with David Rosa,was very informative and professional. They keep you up to date with whats going on and time of service. Was very satisfied with David Rosa,was very informative and professional. They keep you up to date with whats going on and time of service. More

Neil was/is very knowledgeable and helpful! I am so thankful we got Neil when we purchased my car. He is such a big help when I have questions or if I need to have my car serviced and always has I am so thankful we got Neil when we purchased my car. He is such a big help when I have questions or if I need to have my car serviced and always has a great attitude. He goes above and beyond even after the purchase is complete. I will definitely buy my next Kia from him. 😊 More

professionalism Victoria was a pleasure to work with yesterday what a great fast experience could not be more pleased. See you next time I need any kind of work done. Victoria was a pleasure to work with yesterday what a great fast experience could not be more pleased. See you next time I need any kind of work done. More

Horrible service I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my tir I came in today to get my tire changed. After an hr went by I was informed that my rim was slightly dented and that's what caused the pimple in my tire so I'd need a new rim too. I told the service lady I was not able to replace the rim today ( for $233) and I would get it from my father for cheaper another day & to go ahead and put the new tire on. An hr later she says I'm ready to go & they put the car in my truck. I waited 2 hrs for them to put a tire in my truck. When I spoke to a manager about this he seemed unbothered by it, all he could offer me was an I'm sorry. This is not the first problem I've had with this dealership, but it will be the last. Neil the only employee worth dealing with here, he works in sales and genuinely cares for his customers & helping them. I wish Neil worked in service too cause they need his approach to things. More