Kia Autosport of Pensacola - Service Center

Friendly, kept me informed. Will continue having service performed at the dealer. Waiting area clean and plenty of hot coffee, performed at the dealer. Waiting area clean and plenty of hot coffee, More

Annie from Kia AutoSports Pensacola was very professional, helpful and kind. She was very helpful with my car maintenance. professional, helpful and kind. She was very helpful with my car maintenance. More

Service sucked I dropped my car off at 745 am for a oil change didn't get my car back til 3pm they never went over what they did with my car when I went to pick it up two girls sat at the service desk and change didn't get my car back til 3pm they never went over what they did with my car when I went to pick it up two girls sat at the service desk and just pointed to the direction where the car was at they were to busy talking bout the conversation they were having vs helping a customer ... my sticker on my car for recommended time to bring in my car for the next oil change says 73k miles my car is at 76k miles already .. More

If service is important to you avoid this dealer. My vehicle is under warranty and leaking transmission fluid. It is Nov. 24 and I was told they could fit me in around the 2nd week of January. Want regu vehicle is under warranty and leaking transmission fluid. It is Nov. 24 and I was told they could fit me in around the 2nd week of January. Want regular maintenance? Hope you can wait at least 6 to 8 weeks. I like the car but service sis about as bad as it gets. I'll never buy another vehicle at Kia Autosport of Pensacola. More

Took care of our maintenance on our Niro, good experience from beginning to end. Thanks. from beginning to end. Thanks. More

Took my Telluride in for service; quick, thorough and fairly priced. Suggest booking service time well in advance; they are busy! fairly priced. Suggest booking service time well in advance; they are busy! More

I had a check engine light on and was greeted with a warm smile and Mike told me not to worry. They gave me a ride home, then called me a couple hours later telling me that they would have to keep the car ov smile and Mike told me not to worry. They gave me a ride home, then called me a couple hours later telling me that they would have to keep the car overnight and did I need a car to use. I said no I have one. The next day they called me around lunch and said I had a faulty part and they were in the process of repairing the car now. I said great. They called me later on letting me know the car was repaired and did I need a ride to pick it up. Fantastic customer service. Thank you very much!!!! More

Terrible! We brought my grandson's Soul in for repair.They said they would look at it. My grandson sat there all morning. We left it , 2 days later still no response. He works, (2 jobs) so I loane repair.They said they would look at it. My grandson sat there all morning. We left it , 2 days later still no response. He works, (2 jobs) so I loaned him my car. This left me with no car. I am a 68 year old retired teacher, and my husband is in a nursing home. I cannot afford another car. This is a hardworking teenager! This happened before and they kept the car for months. We criticize teens, why can't we help them? Don't go here!!! More

2022 Telluride 57,000$ purchase and They can’t service Clicking Issue for 2 months out? Clicking Issue for 2 months out? More

First time I did business with Kia Autosports in Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my Pensacola in 2021 they did an oil change and did not tighten the drain plug. I lost a good bit of oil on the way home and the rest drained out on my garage floor. They sent a mechanic out to tighten the drain plug and refill the oil and clean up the mess however no one from management ever contacted me to apologize. Second time I had to do business with Kia auto sport of Pensacola was for a recall on an electrical component. The first available date to come in was a month and a half from the time I called to schedule the repair. When I came for my appointment I waited two hours and then I was told they did not have the part and I would have to come back. When I came back the second time it took 30 minutes before they brought the car into the shop and then another hour to complete the work. Again, no apologies from management or offer to compensate me for my time waisted for their incompetence. More