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Kia Autosport of Pensacola - Service Center
Pensacola, FL
78 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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78 Reviews of Kia Autosport of Pensacola - Service Center
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March 21, 2023
Great dealership with wonderful people to work with. Always enjoy the people and the environment Always enjoy the people and the environment More
by bassbandit62
Employees Worked With
January 24, 2023
Excellent customer relations and support! !! Kerri was attentive to our needs and very professional in her manner. She quickly attended to the recall issue we had and scheduled the vehicle i !! Kerri was attentive to our needs and very professional in her manner. She quickly attended to the recall issue we had and scheduled the vehicle immediately for service. Kerrie promptly called us when the work was complete and said we could pick up our KIA. WOW, she called us within about three hours. Not only was the work done, and done correctly, our KIA was washed and cleaned to a showroom shine! Our thanks to Kerrie and a great service department. More
by rh9569
Employees Worked With
Kerrie was great in the Service Dept., Bob Humphries
January 13, 2023
Was from out of town and had to take my car in due to a serious engine issue. The Team was very nice and accommodating. Car was diagnosed and engine replaced in 2 weeks. They even held the car for me unti serious engine issue. The Team was very nice and accommodating. Car was diagnosed and engine replaced in 2 weeks. They even held the car for me until I could make arrangements to get back down and pick it up. Tessa was very helpful. More
by Bryan
Employees Worked With
Tessa
December 28, 2022
The techs are pretty good. i will never buy another kia..bad motor on recall but want honor it till the motor locks up..burns oil like water falls.. i will never buy another kia..bad motor on recall but want honor it till the motor locks up..burns oil like water falls.. More
by Donna
Employees Worked With
Bob Humphries
November 15, 2022
I am. sitting in the service center furious at how I was treated today. When I bought my bread new Kia Niro, I was told rhat if I had all my oil changes an sitting in the service center furious at how I was treated today. When I bought my bread new Kia Niro, I was told rhat if I had all my oil changes and tire rotations at Kia I would get new tires when these wore out. I did this religiously every 5K miles. Now that they need replacing I am being told rhat I had to do aligents and a lot of other things that they never told me about nor mentioned every time I came in to have service done. Do not trust or believe anything this dealer says. I had a gut feeling gnthat they wouldn't hold their end of the deal, and I was right. More
by DJ Tomchay
Employees Worked With
Bob Humphries
November 03, 2022
Poor communication and customer service. Wasted my time , only to find out they were going to charge me for what was said to be a “free” service. Very poor service advisors . I hope I don’t Wasted my time , only to find out they were going to charge me for what was said to be a “free” service. Very poor service advisors . I hope I don’t have to go back there again. More
by james7272002
Employees Worked With
Bob Humphries, Roxann Gilmore
October 02, 2022
Kia diagnosed the problem with my Sportage and got my car back up and running, with No charge to me! I got a new engine! back up and running, with No charge to me! I got a new engine! More
by mwdowdsr
Employees Worked With
September 10, 2022
That was a pleasure to visit that dealership, They replaced only the necessary parts, did not feel at all they just wanted to make extra money on me. I will definitely going to return anytime I need a replaced only the necessary parts, did not feel at all they just wanted to make extra money on me. I will definitely going to return anytime I need a service for my car. More
by feherniki
Employees Worked With
Lisa
