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Keystone Volvo of Doylestown

Doylestown, PA

4.6
490 Reviews

235 S Main St

Doylestown, PA

18901

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Showing 490 reviews

December 22, 2024

Our family had a great experience with Keystone Volvo. Our salesperson Jen was extremely knowledgeable and welcoming and took the time to answer any and all of our questions. She made the entire sales pro More

by kiranj.patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Montrose
Dec 23, 2024 -

Keystone Volvo of Doylestown responded

Thank you for sharing your wonderful experience with Jen and the team at Keystone Volvo of Doylestown! We're delighted to hear that she made the sales process pleasant and informative. Enjoy your new Volvo, and we appreciate your recommendation!

November 28, 2024

My check engine light came on and I was very near the dealership so I drove into service without calling ahead. Amir was the service writer and he was both pleasant and professional. Got me into immediat More

by alanparyzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Dec 02, 2024 -

Keystone Volvo of Doylestown responded

We're delighted to hear that Amir and the Keystone Volvo of Doylestown team provided you with prompt and professional service. It's great to know we could address your issue quickly while you waited. Thank you for sharing your experience!

October 13, 2024

Jen Montrose is fantastic. We were told to reach out to her from a coworker / previous happy customer of Jen's. We were told she was straight forward friendly and could make u More

by tk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Montrose
Oct 15, 2024 -

Keystone Volvo of Doylestown responded

Thank you for sharing such a detailed and positive review! We're delighted to hear that Jen provided an exceptional experience at Keystone Volvo of Doylestown, making your visit worthwhile. Enjoy every moment with your new Volvo S60, and we look forward to serving you in the future!

October 02, 2024

From first contact to the purchase, we received top-notch service. We would highly recommend Keystone Volvo and Jen especially. More

by biancahb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Montrose
Oct 02, 2024 -

Keystone Volvo of Doylestown responded

Thank you for the high praise! We're delighted to hear that Jen and our team at Keystone Volvo of Doylestown provided top-notch service. Enjoy your new vehicle, and we appreciate the recommendation!

September 03, 2024

Please be VERY CAREFUL taking your vehicle to be serviced at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random More

by Carine
Recommend Dealer
No
Employees Worked With
Pete Kelly
Sep 04, 2024 -

Keystone Volvo of Doylestown responded

Carine, as we spoke about on the phone, your car and the other customer's car were almost identical cars and you were both picking up from service at the same time. Your keys were in your car that we had pulled up to expedite your departure and the other customer sat in your car. The car never left the lot and was never driven by the other customer. We again deeply apologize for any distress caused by this incident. Thank you, Benjamin Stein - General Manager

September 03, 2024

Please be VERY CAREFUL taking your vehicle to be serviced at this dealership. I took my Volvo S60 to be serviced and while paying for the services, my vehicle keys were inadvertently handed over to a random More

by Carine
Recommend Dealer
No
Employees Worked With
Pete Kelly
Sep 04, 2024 -

Keystone Volvo of Doylestown responded

Carine, this situation is extremely concerning and certainly not the level of service we strive to provide. We deeply apologize for any distress caused by this incident and would like to address it immediately. Please reach out directly so we can resolve this matter properly. Thank you, Benjamin Stein - General Manager - (610) 647-1800

August 05, 2024

Bought a new XC60 and took my S90 in for service. They made a few adjustments and car has never driven better. More

by Edinpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Kelly
Aug 05, 2024 -

Keystone Volvo of Doylestown responded

Thank you for choosing Keystone Volvo of Doylestown! We're delighted to hear that your XC60 purchase and S90 service went smoothly. Enjoy the improved drive!

July 30, 2024

Service dept. As a result of poor communication with staff and within staff, ended up paying for services I did not authorize. Also, car returned with grease on th More

by asgrot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Kelly
Jul 31, 2024 -

Keystone Volvo of Doylestown responded

We apologize for the miscommunication and any inconvenience caused during your visit. It's disappointing to hear about the unauthorized charges and the condition of your car upon return. We would like to address these issues directly, so please reach out at your earliest convenience. Thank you, Benjamin Stein - General Manager - (610) 647-1800

June 21, 2024

Just picked up our 7th Volvo, this one the XC60. Joe Craig is always great to work with. I asked them to hold a car for two weeks and they obliged with no deposit required. Service is always great t More

by Edinpa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Craig, Pete Kelly, Peter Somerman
Jun 24, 2024 -

Keystone Volvo of Doylestown responded

Thanks for sharing your experience! We're delighted to hear that Joe Craig and the team at Keystone Volvo of Doylestown provided excellent service once again. Enjoy your new XC60, and we look forward to seeing you back for number eight!

May 09, 2024

Fantastic service! Easy to schedule, work done is consistently thorough and accurate. Easy folks to talk to about questions. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Craig, Mike Cluckey, Pete Kelly, Peter Somerman
May 09, 2024 -

Keystone Volvo of Doylestown responded

Joe, we're glad to know you found our service at Keystone Volvo of Doylestown fantastic and easy! We always aim for thoroughness and accuracy. Thanks for your feedback!

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