Keystone Ford
Chambersburg, PA
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42 Reviews of Keystone Ford
Happy Buyer They make buying super easy. I worked with Nelson to purchase a new vehicle for our school resource officer. Keystone Ford provides excellent servic They make buying super easy. I worked with Nelson to purchase a new vehicle for our school resource officer. Keystone Ford provides excellent service to date. Satisfied customer. More
Sell cars with bad engines at auction This dealership will take used cars to auction and not announce that the engine is bad. They will tell you it's a good car with some miles and ask for This dealership will take used cars to auction and not announce that the engine is bad. They will tell you it's a good car with some miles and ask for top dollar. Beware if it's from keystone ford buy elsewhere. More
Good people I had a rough experince but after speaking with Gary he took care of things. He made the best of the situation and resolved the issues at hand. I was I had a rough experince but after speaking with Gary he took care of things. He made the best of the situation and resolved the issues at hand. I was a little disappointed with my intial service but they cleared things up. Communication is very important to me and they address all issues after the visit. More
Love Our New Explorer The product (20l7 Explorer XLT) and personnel (sales - Frank B., finance - Brad, and service) are great. We could not be happier. We have been deali The product (20l7 Explorer XLT) and personnel (sales - Frank B., finance - Brad, and service) are great. We could not be happier. We have been dealing with Keystone Ford for many years and have always been a satisfied customer without exception. We have always recommended them for both sales and service. More
Ford Explorer It was a great experience working with Clint at Keystone Ford! He answered all our questions, helped us find what we were looking for, and was not a p It was a great experience working with Clint at Keystone Ford! He answered all our questions, helped us find what we were looking for, and was not a pusher for the sale. Great customer service representative! Over all the dealership is all about the customers needs! I give it 5 stars***** More
Awesome experience! Worked with Clint. He's a great guy and helped us find exactly what we needed! I would highly recommend him and this dealership. 5 stars!! Worked with Clint. He's a great guy and helped us find exactly what we needed! I would highly recommend him and this dealership. 5 stars!! More
Over all a very good experience Worked with Coty from internet sales,then worked with Clint when I was at dealership.both guys were very helpful and pleasant to deal with . Thanks a Worked with Coty from internet sales,then worked with Clint when I was at dealership.both guys were very helpful and pleasant to deal with . Thanks again! More
2017 Ford Escape I want to thank Frank Blood for all his help in explaining the features in our new escape and making the transition smooth , Thank Again Bob and Cris I want to thank Frank Blood for all his help in explaining the features in our new escape and making the transition smooth , Thank Again Bob and Cris More
Dishonest and Lack of Integrity! First, we were dedicated Keystone customer having purchased four vehicles and referred at least four friends there who also purchased vehicles. Last y First, we were dedicated Keystone customer having purchased four vehicles and referred at least four friends there who also purchased vehicles. Last year, my Mustang needed some warranty work done and was dropped off without ANY body damage. It was supposed to be towed (flatbed) to the off-site body shop but our salesman decided to drive it instead (the reason for this that we were told has varied as the dealership says A and the body shop says B). Video evidence clearly shows the car leaving the lot without any damage and arriving at the body shop WITH damage. Hmmmmmmm! Wonder how that happened? Of course it was the immaculate wreck! The dealership still has never explained how the damage occurred. Initially I was told I had to pay for the repairs but this stance did not last long (couple of hours tops which tells me after the first review of the tapes they realized they had a problem). Despite all of that they were not forthcoming with the facts until I discovered them for myself. So if you want a dealership that will put themselves and their reputation over integrity and doing business ethically, Keystone is for you! Theses guys are amateurs who are slick with their sales gimmicks only to be equaled by stuff like this. More
2 time edge lease Very friendly salesmans at Keystone Ford I want to thank Casey, Jack & Tony for a job well done. This is my second lease from this Dealership. These g Very friendly salesmans at Keystone Ford I want to thank Casey, Jack & Tony for a job well done. This is my second lease from this Dealership. These guys give U a very personal & professional service More