Keyes Woodland Hills Hyundai

Excellent Dealership I basically knew what I wanted when I went to buy my Genesis. I had owned one previously and wanted another. Everyone with whom I dealt was patient, k I basically knew what I wanted when I went to buy my Genesis. I had owned one previously and wanted another. Everyone with whom I dealt was patient, knowledgeable and answered all my questions. While they were offered, there was no pressure to purchase any other services. I know that I can go back if I have any questions or problems and they will be addressed. This was a very satisfying buying experience. The one drawback is that the dealership did not have a big enough selection of the car I was interested in. More

If your shopping for a Hyundai, They were pushy but nice Sales person was very nice and friendly, However, I feel that I was pushed into buying, I was tired my husband passed away 2 years ago, I was by m Sales person was very nice and friendly, However, I feel that I was pushed into buying, I was tired my husband passed away 2 years ago, I was by myself and I don't remember the last time I bought a car at a dealership, I felt a little forced into buying.. I asked if I could call someone, and the "closer" told me "no" . I take partial blame, I could have left. More

Easy to work with My salesman was helpful and the f&i salesman was very thorough The price was very reasonable and they took my messed car back in trade My salesman was helpful and the f&i salesman was very thorough The price was very reasonable and they took my messed car back in trade More

Great service department The people in the service department are very knowledgeable and go out of their way to solve issue you might have, they handle themselves in a very pr The people in the service department are very knowledgeable and go out of their way to solve issue you might have, they handle themselves in a very professional manner More

Great Customer Service Before this dealership I had gone to another Hyundai in Glendale and had a terrible experience so I was blown away at how amazing Woodland Hills Hyun Before this dealership I had gone to another Hyundai in Glendale and had a terrible experience so I was blown away at how amazing Woodland Hills Hyundai was from the moment I stepped on the lot! More

Great experience leasing Ioniq electric Jonathan was efficient and helpful without being pushy. He demonstrated dedication to customer satisfaction by following up and making sure Bluelink w Jonathan was efficient and helpful without being pushy. He demonstrated dedication to customer satisfaction by following up and making sure Bluelink was set up properly after I took delivery, even though there was an issue on the corporate Hyundai side which kept them from setting it up when I was at the dealership. Ali was clear, patient, and was able to answer all my questions easily. Overall a great experience thanks to helpful staff! More

Great service Matthew was very helpful and super polite while dealing with us. He made such a difficult process so easy and stress free. I would highly recommend Ma Matthew was very helpful and super polite while dealing with us. He made such a difficult process so easy and stress free. I would highly recommend Matt to any of my family members and friends looking for a new or used Hyundai. Thanks Matt we will be back to see you for our next car! More

Excellent service especially from Johnny my service advisor Excellent overall. I had an appointment and was seen on time. Johnny reviewed my service records, was knowledgable in answering my questions, Made sur Excellent overall. I had an appointment and was seen on time. Johnny reviewed my service records, was knowledgable in answering my questions, Made sure that the one question I had( a rattle in the right front at high speeds) was effectively evaluated. While waiting he regularly kept me updated. At checkout he reviewed the comments and recommendations of the mechanic. He did an excellent job and I look forward to working with him in the future. More

Amazing Service My wife and I went to Keyes Woodland Hills Hyundai to lease a car. We are both deaf, and were very pleased to find out our salesman knew a little ASL. My wife and I went to Keyes Woodland Hills Hyundai to lease a car. We are both deaf, and were very pleased to find out our salesman knew a little ASL. He is very friendly, patient, and attentive to our questions and concerns. We greatly appreciate his service very much. More

Mostly a really great experience My salesman, Mo Alam, was great! He called me just as he said he would when the car I wanted arrived at the dealership. I'm pretty sure that if it was My salesman, Mo Alam, was great! He called me just as he said he would when the car I wanted arrived at the dealership. I'm pretty sure that if it wasn't for Mo, I wouldn't have been able to get the Ionic Electric. I am so grateful! He was extremely helpful and emailed me multiple times afterwards to check on me and see if I had any questions about the car. He made it a very easy process and always got back to me when he said he would. Ali in Finance was very nice and friendly and the checkout process was easy, but I felt like I knew a little more about the lease terms of the Ionic Electric than he did. I believe they only sold/leased one more before mine, but maybe they could have been more informed about the Unlimited lease. I leased two electric cars over the years and it's important to get the license plate number in order to apply for the carpool lane sticker. Both dealerships I worked with prior informed me as soon as they received my license plate number. However, when I called Ali to ask for this, he told me his DMV person was not in and I needed to call back the following week. He didn't offer to find out for me and call me or email me. It was my responsibility to call. So I checked in the following week and the DMV person again was not there so I left a voicemail on her phone. I didn't even know she had voicemail previously. I left more messages and I was a bit frustrated since I have a long commute and needed those stickers. I eventually gave up and went to my local AAA Club and they were able to get the number for me through their DMV services. Something that I feel like the dealership should have done. It took two weeks since my first call before Ali got back to me and I already had the number. So that was a bit frustrating. If I could make a suggestion, it would be to have a process in place in the future when selling electric or hybrid plug-in cars to supply the buyers their license plate numbers as soon as they come in. That way they could apply for their stickers before receiving their plates in the mail. Overall, I was really happy with the experience. I think the fact that I was getting an Ionic Electric with the Unlimited Lease made the process very easy and smooth. More