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Keyes Mission Hills Hyundai - Service Center

Mission Hills, CA

4.8
426 Reviews
Call Service Center (818) 221-4000

426 Reviews of Keyes Mission Hills Hyundai - Service Center

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March 14, 2025

I always receive great service at Keyes Mission Hills Hyundai. My service advisor took great care of me. More

by leonardovalentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ulloa Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Keyes Mission Hills Hyundai responded

We're always happy to help with your service needs! Thanks for trusting the Keyes Hyundai of Mission Hills team!

March 14, 2025

Great customer service from Ian in the Service department. Good follow-up providing updates on the repairs. More

by LR
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Keyes Mission Hills Hyundai responded

We're pleased Ian provided great customer service and kept you updated on your repairs at Keyes Hyundai of Mission Hills. Thank you for stopping by!

March 14, 2025

Pleasant service technician, timely service. Explained the service to be performed and delivered the vehicle promptly when promised More

by davidhagenlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Keyes Mission Hills Hyundai responded

David, it's great that our service team at Keyes Hyundai of Mission Hills provided you with a pleasant and timely experience. Thank you for choosing us!

March 14, 2025

Ian is a great service advisor and highly recommend him to every one for his advice More

by zroberts20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Keyes Mission Hills Hyundai responded

We'll be sure to share this with Ian! Thank you for your trust in him and the Keyes Hyundai of Mission Hills team.

March 14, 2025

Good service. No high pressure sales pitch. Happy with the customer service. Oscar is my guy More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ulloa Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Keyes Mission Hills Hyundai responded

We'll let Oscar know you appreciated his service, Mickey! Thanks for taking the time to leave us a 5-star review!

March 13, 2025

The service was great. . Easy to reach. Communication was stellar. Will recommend to family and friends More

by PALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Keyes Mission Hills Hyundai responded

We love knowing you had a great experience with us at Keyes Hyundai of Mission Hills! Thank you for recommending our service, and we look forward to assisting your family and friends in the future.

March 13, 2025

Ian is the best. Period. He is professional and creative. I like him a lot. More

by Curfew Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Ulloa Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Keyes Mission Hills Hyundai responded

He'll be so happy to read this! Thanks for taking the time to share your praise for Ian at Keyes Hyundai of Mission Hills!

March 12, 2025

Welcoming, respectful, polite, kind & overall great service. Second time attending, no issues or problems. Grateful. More

by Rayne Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Keyes Mission Hills Hyundai responded

Thanks for stopping by again, Rayne! It's always a pleasure to assist you at Keyes Hyundai of Mission Hills, and we look forward to your next visit.

March 12, 2025

The only issue that I have is, the service guys they are not clear with their words. They don’t explain that some of the services are recommended or not. That frustrates me… More

by babik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Keyes Mission Hills Hyundai responded

Thank you for sharing your feedback with us. We apologize for any confusion and understand how important clear communication is during service visits. We'll work on improving this aspect for future visits, but if you'd like any further clarification, please feel free to contact me directly, thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com

March 12, 2025

Great customer service, professional and knowledgeable staff, very fast and efficient service. Thank you very much. More

by andriana.webb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ulloa Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Keyes Mission Hills Hyundai responded

Thank you for the wonderful review, Andriana! Our team at Keyes Hyundai of Mission Hills was more than happy to provide fast and efficient service. We appreciate your business and look forward to serving you again in the future!

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