Keyes Mission Hills Hyundai - Service Center
Mission Hills, CA
427 Reviews of Keyes Mission Hills Hyundai - Service Center
Way to go Mission Hills Team!! I was redirected to Mission Hills after my regular dealership in Woodland Hills closed unexpectedly. I am pleased to report my experience was nothing I was redirected to Mission Hills after my regular dealership in Woodland Hills closed unexpectedly. I am pleased to report my experience was nothing but the best! Thank you Kaitlyn for scheduling my service request so quickly! Thank you Jonathan for such courteous and prompt customer service! You kept me well-informed on the status of my car with regular updates while helping an endless flow of customers! And all with a smile!! Thanks to tech 238 for the swift and thorough service!! I will definitely be coming back!!! More
The long wait They do an excellent job however I think they take way to many appointments resulting in a VERY long wait. I was just having the first oil change on m They do an excellent job however I think they take way to many appointments resulting in a VERY long wait. I was just having the first oil change on my new Tucson and I waited 3 hrs. This is my third Hyundai and so I have had quite a bit of experience in dealers service. My wait for an oil change has never been more than a hour. I am usually surprised that it was done so quickly. The rep I worked with was very nice and had told me that it would be 1 1/2 hrs to 2 hrs, so I expected it to be longer than usual, but not 3 hrs. In the future, I will have to decide if I want to spend my whole day at the dealers or was it worth the wait.... or try another dealership... More
Went to my car doctor! Jonathan Thank you. I never worry when Jonathan and Michael are here. Thank you. Never have to worry as I am always in good hands. Rabbi Robert Lewis. I never worry when Jonathan and Michael are here. Thank you. Never have to worry as I am always in good hands. Rabbi Robert Lewis. More
Great service! Very helpful and friendly attention to me and my car. Listened to my requests and took care of my needs.The car looked nice and clean when the finishe Very helpful and friendly attention to me and my car. Listened to my requests and took care of my needs.The car looked nice and clean when the finished. More
Got my vehicle serviced I had my vehicle serviced quickly and all of my questions were answered. All of the employees are friendly. I have had my vehicle serviced here every I had my vehicle serviced quickly and all of my questions were answered. All of the employees are friendly. I have had my vehicle serviced here every time since buying the vehicle. Does make everything easier. More
Good to go! you guys always take great care of me! I will always come back to this dealership because the service is so good, thank you so much! you guys always take great care of me! I will always come back to this dealership because the service is so good, thank you so much! More
Great customer service and friendliness. Fast service great waiting area my castle was wash and they provided transportation. And great communication. I'll customer service and friendliness. Fast service great waiting area my castle was wash and they provided transportation. And great communication. I'll recommend it. More
Service Staff is very friendly and helpful went in twice this week and Giovanni Rodriguez was very good can’t say to much about the person who worked on my ca Staff is very friendly and helpful went in twice this week and Giovanni Rodriguez was very good can’t say to much about the person who worked on my car because I never met him but pretty sure they are all good in the service department thank you Keyes of Mission Hills More
Thanks for another outstanding service appointment! Thank you Gio for another outstanding service appointment! This time was a warranty issue and as always, Keyes Hyundai Mission Hills was professional Thank you Gio for another outstanding service appointment! This time was a warranty issue and as always, Keyes Hyundai Mission Hills was professional and friendly. Oh, the homemade cookies are a sweet touch! Thanks again, Dave & Christine More
1st Service I set my appointment night before and had 3 choices. I choose the earliest since I had a full day ahead of me and wanted to get the service done 1st I set my appointment night before and had 3 choices. I choose the earliest since I had a full day ahead of me and wanted to get the service done 1st thing. Overall everything was great. My only suggestion would be to give a time frame for specific services. For instance, based on past experiences, how long should my 1st service have taken? Basic oil change, rotate tires and basic check up. I'd think most people would expect 30-60 minutes not 2 hours. If people know how long a service is going to take, it'll be easier to plan for. More