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Keyes Mission Hills Hyundai - Service Center

Mission Hills, CA

4.8
427 Reviews

427 Reviews of Keyes Mission Hills Hyundai - Service Center

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August 24, 2024

Fast and Reliable. Ian is the best! I wouldn’t go anywhere else to serve my car. More

by dillontowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
Aug 26, 2024 -

Keyes Mission Hills Hyundai responded

We're so glad to have you in the Keyes Hyundai of Mission Hills family, Dillon! Thanks for the shout-out to Ian in service!

August 24, 2024

I’m a ten year customer with this dealership. In recent years I worked with both Jonathan and now Michael. Both have been very professional and helpful with warranty issues. Ten years in. So far, More

by Jamesrstaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service.
Aug 26, 2024 -

Keyes Mission Hills Hyundai responded

Thank you so much for your loyalty over the years, James! It's always a pleasure to assist you at Keyes Hyundai of Mission Hills, and we look forward to many more years of working together!

August 24, 2024

Highly respected employees , giving back their best work ethic. Speedy service in the afternoon time , plus I obtained complimentary Lyft rides while my vehicle was being serviced. More

by AAVASQUEZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Archer
Aug 26, 2024 -

Keyes Mission Hills Hyundai responded

Thanks for highlighting the speedy service and complimentary Lyft rides! We appreciate your five-star review!

August 23, 2024

The service advisor was very friendly and helpful and I absolutely loved that they provided an Uber to get me to work and back. That makes going to this service garage better than most. More

by Joshrwentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Martinez
Aug 26, 2024 -

Keyes Mission Hills Hyundai responded

Josh, it's awesome knowing that our service advisor and the Uber convenience made your experience at Keyes Hyundai of Mission Hills a positive one. Thanks for sharing!

August 23, 2024

They didn't have the part for my recall repair even though I made an appointment a few days in advance. They also did not call me when the part came in. But when I finally went in for the repair, all w More

by redbird98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 26, 2024 -

Keyes Mission Hills Hyundai responded

Thanks for sharing your experience. We're sorry about the initial inconvenience but are glad to hear Ian ensured a smooth repair process in the end. We appreciate your patience!

August 23, 2024

Michael was great and the service was amazing and quick. I would definitely recommend Hyundai to anyone. They are a great dealership and have a great team! More

by dshpiro5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Aug 26, 2024 -

Keyes Mission Hills Hyundai responded

Thanks for the shout-out to Michael and the team at Keyes Hyundai of Mission Hills! We hope to serve you again soon!

August 21, 2024

I have taken the car for 2 recall issues which have both been handled in a progressional and friendly manner More

by Maryjstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justo Aguilar
Aug 21, 2024 -

Keyes Mission Hills Hyundai responded

Mary, we're glad to hear your recall issues were handled professionally and with friendly service at Keyes Hyundai of Mission Hills. Thanks for trusting our team!

August 19, 2024

NO INTEGRITY…… bought my used vehicle here and purchased their best service plan which cost plenty over 4k unlimited mileage and as long as I own the vehicle, they’ll fix anything wrong with it. So after dr More

by 661scvjimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
1star. Chris Torres unethical service writer with no integrity
Aug 21, 2024 -

Keyes Mission Hills Hyundai responded

Your feedback is concerning and I apologize for the inconvenience you experienced. We strive to provide top-notch service and accurately diagnose any issues with your vehicle. Please reach out directly so I can address this properly, thank you. Hovik Khachekian - Fixed Ops Manager - 818-722-7671 - hovikkhachekian@lithia.com

August 19, 2024

Excellent customer service. I am impressed with the car. Everything was done to my liking. More

by Pam.duron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Aug 19, 2024 -

Keyes Mission Hills Hyundai responded

Thanks, Pam! We're glad we could be of assistance and hope to see you again at Keyes Hyundai of Mission Hills!

August 17, 2024

I would like to say that what I recommend is that you go with Michael, he was so professional, on top of everything and most importantly made sure I was taken care of in a proper manner. He went above and b More

by Hina H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service dept
Aug 19, 2024 -

Keyes Mission Hills Hyundai responded

Hina, it's wonderful to hear that Michael provided such exceptional service at Keyes Hyundai of Mission Hills and that he'll be your go-to from now on. Thank you for your recommendation and kind words!

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