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Keyes Hyundai

Van Nuys, CA

4.7
1,983 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,983 Reviews of Keyes Hyundai

May 31, 2024

Very customer-service oriented. No high-pressure sales approach. Knowledgeable and professional in all aspects. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Grigorian, Lucine Martirosian
Jun 03, 2024 -

Keyes Hyundai responded

Hi Mark, thank you for taking the time to share your experience with us. We're thrilled to hear that you found our team to be customer-service oriented, knowledgeable, and professional. We pride ourselves on providing a pressure-free environment for our customers. We look forward to serving you again in the future.

May 26, 2024

Brought the vehicle in for service. Everything went smoothly. I have no complaints or anything further to say. More

by scarson818
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
May 28, 2024 -

Keyes Hyundai responded

Hi scarson818, we're thrilled to hear that your service experience went smoothly! Thank you for taking the time to share your positive feedback with us. If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your business!

May 24, 2024

I purchased a new Elantra recently. Susan was the salesperson and she made the experience comfortable and fully professional. Fred handled the finance end and helped me through what cou More

by strtgman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan (sales) and Fred (finance)
May 28, 2024 -

Keyes Hyundai responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that Susan and Fred provided you with exceptional service during your recent visit. Our team strives to make every customer experience comfortable and professional. We appreciate your feedback!

May 19, 2024

Ruby was super helpful and knowledgeable. I felt I was in good hands with her as my car person More

by Iram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby Chu, Jay Syed
May 20, 2024 -

Keyes Hyundai responded

Hi Iram, thank you for your kind words! We're thrilled to hear that Ruby provided you with excellent service. We pride ourselves on having knowledgeable team members who go above and beyond for our customers. We appreciate your feedback and hope to see you again soon!

May 18, 2024

Nice deal, nice plase, amazing Siuzana Asratian, good deal! Thank you all! Definitely will recommend to oll my friends More

by cobok2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Siuzana Asatrian
May 20, 2024 -

Keyes Hyundai responded

Hi, we're thrilled to hear about your positive experience with our team and Siuzana. Thank you for recommending us to your friends! We appreciate your support and look forward to serving you again in the future.

May 17, 2024

Buying a car from Keyes was great. Siuzanna Asratian was the salesperson I worked with. She was quite professional and knowledgeable about the car I was interested in. She listened to More

by 24KonaEV
Recommend Dealer
Yes
Employees Worked With
Siuzanna Asratian, Eddie Fefer
May 20, 2024 -

Keyes Hyundai responded

Hi, thank you for taking the time to share your experience with us. We're thrilled to hear that Siuzanna and Eddie provided you with exceptional service. We're glad you found the entire process smooth and efficient. We look forward to assisting you with your future car needs. Thank you!

May 13, 2024

Clean service department, newly renovated. Quick service, the service advisor was courteous and thorough with his work. More

by johny710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hughes
May 14, 2024 -

Keyes Hyundai responded

Hi Johny, thank you for the glowing review! We're glad to hear you had a positive experience with our service department. Our team works hard to provide top-notch service, and we appreciate your feedback. We hope to see you again soon!

May 10, 2024

Got great service from Carlos M Montoya and the team at Keyes. There was a problem, they addressed it, and problem is gone, Well done. More

by don-goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Montoya
May 13, 2024 -

Keyes Hyundai responded

Don, we're thrilled to hear about the great service you received from Carlos and the Keyes team! Addressing and resolving issues promptly is our priority, and we're glad we could exceed your expectations. Thank you for sharing your experience!

May 10, 2024

I didn't like the sales department trying to pressure me and cram dealer installed "extra's" over the price of the vehicle. I actually got up and walked out of the showroom and got into my own car to leave More

by dean the dream
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elizabeth Martinez (5 stars), George Arau
May 13, 2024 -

Keyes Hyundai responded

Hi Dean, thank you for sharing your feedback with us. We're sorry to hear about your experience with our sales department. Your satisfaction is important to us, and we will address this issue with our team to ensure a better experience for all our customers in the future.

May 09, 2024

Wonderful customer service! Very friendly, efficient and accommodating. After getting my car serviced elsewhere, it still seemed to be hesitating, so I brought it to Keyes. They More

by wendy
Recommend Dealer
Yes
Employees Worked With
Quincy
May 10, 2024 -

Keyes Hyundai responded

Hi Wendy! We are thrilled to hear about your positive experience at Keyes Hyundai. Providing exceptional customer service is our top priority, and we are glad that you found our team to be friendly and accommodating. We appreciate your business and look forward to serving you again in the future.

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