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Keyes European
Van Nuys, CA
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Honest and transparent about the provenance of a low mileage S400 Hybrid. Negotiation and paperwork handled very professionally and as quickly as these things can go. Car was detailed while we were fi mileage S400 Hybrid. Negotiation and paperwork handled very professionally and as quickly as these things can go. Car was detailed while we were finishing the paperwork and delivered with a full tank of gas. Would recommend dealer and sales professional (Anoush) to anyone looking for a Mercedes Benz. More
I am a huge fan of Keyes Mercedes Dealership, in the past I am a huge fan of Keyes Mercedes Dealership, in the past I have done some service at the Valencia Mercedes dealership, (which is very close to where I am a huge fan of Keyes Mercedes Dealership, in the past I have done some service at the Valencia Mercedes dealership, (which is very close to where I live), but frankly the service very poor all around and I much prefer driving further to get the high quality from Keyes.... I look forward to getting my next car with you. More
Great service! Thank you Keyes Mercedes for taking care of my situation. I will come back. I had a problem and they took care of it. Mike in Service listened to me and made sure I was happy. Again, I will of my situation. I will come back. I had a problem and they took care of it. Mike in Service listened to me and made sure I was happy. Again, I will bring my car (and buy my next car) from Keyes. Thanks guys! More
Although the staff is very freindly at Keyes watch your pocket book. I was blinded by the snazzy Mercedes and way overpayed. Don't let them just give you down payment/monthly payment numbers, demand that t pocket book. I was blinded by the snazzy Mercedes and way overpayed. Don't let them just give you down payment/monthly payment numbers, demand that they actual cash price of the trade in and new car. I didn't and found out later I overpayed by about $30,000. I can not recommend this dealership. More
Very nice environment with great service and choice of color combinations for my car. I was greeted by a sales gal Elvina and offered beverages and cookies!!! Wow!!! Two minutes after my wife and i came color combinations for my car. I was greeted by a sales gal Elvina and offered beverages and cookies!!! Wow!!! Two minutes after my wife and i came back from the test drive and totally lost with our decision, the manager (Arton) came introduced himself. He was extremely knowledgeable and without pressure helped us in our decision making. He was well mannered and well spoken...soon to find out he is an ex-attorney...how many dealerships do you know that have an attorney for a manager... Post sale followup was great...checked with other dealers too but we had the BEST DEAL in town. More
I bought a used E320 from Vlady. He was friendly and knowledgeable. I came to look at a new car and he suggested I look at a preowned also. The preowned looked almost the same as the new one and He save knowledgeable. I came to look at a new car and he suggested I look at a preowned also. The preowned looked almost the same as the new one and He saved me a lot of money. He called me two times after the sale to see if everything was OK. I felt comfortable with the way they do business. A week later I had a small problem with the vehicle and they took care of me right away and gave me a free loaner with no objections. Judging by my experience I would recommend this dealer. More
Excellent service and knowledge. Have purchased 5 cars dealing with mike and he has been very helpful since the beginning. I cant believe some of the other reviews i have read especially the one stating M dealing with mike and he has been very helpful since the beginning. I cant believe some of the other reviews i have read especially the one stating Mike having a swastika on his forearm. Mike and I spoke about a lot of stuff besides cars and one of them was religion. The tattoo mistaken for a swastika is a religious cross. My experience with Keyes has been the best and i have recommended many friends and family to Mike and they have been extremely satisfied with his service and knowledge as well. More
Excellent service and knowledge. Have purchased 5 cars dealing with mike and he has been very helpful since the beginning. I cant believe some of the other reviews i have read especially the one stating M dealing with mike and he has been very helpful since the beginning. I cant believe some of the other reviews i have read especially the one stating Mike having a swastika on his forearm. Mike and I spoke about a lot of stuff besides cars and one of them was religion. The tattoo mistaken for a swastika is a religious cross. My experience with Keyes has been the best and i have recommended many friends and family to Mike and they have been extremely satisfied with his service and knowledge as well. More
I was extremely happy with the service/experience of Keyes European. I went to several dealers in the L.A. area before purchasing a mercedes from Keyes, and I found many of these other dealers to be pus Keyes European. I went to several dealers in the L.A. area before purchasing a mercedes from Keyes, and I found many of these other dealers to be pushy, impatient, and tried rushing into a deal I didnt want. Ilan Lazarovitz was just the opposite. I would highly recommend keyes, and Ilan in particular, for anyone looking to purchase a mercedes benz. Ilan's telephone number is 818-461-3900. Definitely contact him if you would like a pleasant car buying experience. -Dave More
I am very surprised with the reviews Keyes European has received. I have purchased four vehicles from them starting with a c230, 2 E-Classes and the new CLS. Every time I've gone to the show room the emp received. I have purchased four vehicles from them starting with a c230, 2 E-Classes and the new CLS. Every time I've gone to the show room the employees have been nice, courteous and extremley helpful. I always leave there happy knowing I got a great deal. If your looking to buy a great car from a dealership that knows what their doing than Keyes is the place to go. Let's face it we're purchasing a luxury vehicle and we want the purchasing experience to be exceptional and that's exactly the kind of service Keyes European provides. EXCEPTIONAL More