Keyes European
Van Nuys, CA
Filter Reviews by Keyword
By Type
Showing 297 reviews
Very professional It was very pleasant the sales man very professional and the financial officer she was real nice after all ry one is nice and professional It was very pleasant the sales man very professional and the financial officer she was real nice after all ry one is nice and professional More
The best Courteous and very helpful. Harmony explains all issues in detail to clarify service performed. Phone contact excellent provides easy access for loane Courteous and very helpful. Harmony explains all issues in detail to clarify service performed. Phone contact excellent provides easy access for loaner and follow up contact. More
horrible experience... bait and switch tactics.. If giving a ZERO start was possible they would have gotten it. I went to return my lease to the dealership, they told me if I buy a car from them If giving a ZERO start was possible they would have gotten it. I went to return my lease to the dealership, they told me if I buy a car from them they will waive the disposition fee. I had checked with MBZ financial they had confirmed that if I buy a car they will waive the fee. When I went to the dealer this was something that was agreed to however never delivered. This was made known to the sales person and the finance department that the only reason purchasing a car from them was to waive that fee. After 2 weeks I received an invoice from MBZ financial and it was sent to the sales person at the dealership and I was told to ignore it... I received another and a call from MBZ financial and I was informed that the dealer had financed the car with Wells Fargo instead of MBZ financial and they can not waive it. I explained to them and they said they will contact the dealership. I contacted the sales person and he told me to contact the general manager at the dealer... After being ignored for 3 months, he decided to reply to one of my emails and said he told Illan (sales person) and Reza (finance) to handle this which they failed at doing so.. In fact Ilan told me to contact Darren (General Manager)!!! This dealership is an example of bait and switch dealer.. They will say anything to get you to sign the paper and never deliver. No only I will not purchase another car from this dealership, I will not purchase another MBZ. More
They made my experience very easy and quick The salesman Arthur made my car leasing experience at Mercedes a very good one! I would reccend this location to family and friends. Thank you The salesman Arthur made my car leasing experience at Mercedes a very good one! I would reccend this location to family and friends. Thank you More
Fantastic Johnny was amazing. He was kind, friendly, and extremely helpful. He was highly recommend by a friend and I completely see why. I will buy cars fro Johnny was amazing. He was kind, friendly, and extremely helpful. He was highly recommend by a friend and I completely see why. I will buy cars from him in the future. More
Great service a-z; how a car buying experience should be Very knowledgeable accomodating and experienced employees. Quick and easy car leasing experience straight to the point and competitive. Used to go to Very knowledgeable accomodating and experienced employees. Quick and easy car leasing experience straight to the point and competitive. Used to go to bh mbz, now I won't I anywhere but Keyes. Great staff and quality of service speaks for itself. More
Keyes is the only place I'll buy The entire experience is terrific and comfortable and not only the sales experience but also service for the life of the car. Recommend Keyes European The entire experience is terrific and comfortable and not only the sales experience but also service for the life of the car. Recommend Keyes European to anyone and everyone! More
Excellent My salesman was very professional fast and easy. It is the second car I have purchased from him. I will definitely recommend anyone in the market to t My salesman was very professional fast and easy. It is the second car I have purchased from him. I will definitely recommend anyone in the market to try them first. The signing process went fast and they were not pushy. More
Walter is the best Walter is very helpful he got me a wonderful deal on my car. I recommend going to him if you need a car. It was super quick and easy when purchasing m Walter is very helpful he got me a wonderful deal on my car. I recommend going to him if you need a car. It was super quick and easy when purchasing my car. More
awesome I purchased a 2007 E350 3 years ago and I went to Nick again asking for help on leasing a new car. He was very helpful and very patient. I will defini I purchased a 2007 E350 3 years ago and I went to Nick again asking for help on leasing a new car. He was very helpful and very patient. I will definitely recommend my friends and family More