Keyes Audi

Very professional and a nice sales person. Knew exactly what I was looking for, Explained about the car in specific on how the functions work, etc. Knew exactly what I was looking for, Explained about the car in specific on how the functions work, etc. More

Excellent customer service, professional and easy to work with. Made me feel at ease during what can be a very stressful situation. From the sales rep, to finance and even the manager - I was treated with th with. Made me feel at ease during what can be a very stressful situation. From the sales rep, to finance and even the manager - I was treated with the utmost respect. I highly recommend Audi Van Nuys to anyone looking to get into a new car. More

Wael is a fantastic rep for the brand. We are returning customers to the dealership for the amazing customer experience he provides each time. Thank you! We are returning customers to the dealership for the amazing customer experience he provides each time. Thank you! More

I have to say dealing with the entire team, from the GM to Zora, our salesperson, was exceptional. Zora reached out to me after my inquiry and came back with exactly what I needed to make the deal work. I to Zora, our salesperson, was exceptional. Zora reached out to me after my inquiry and came back with exactly what I needed to make the deal work. I was looking at leasing two cars, and I did. I got the Q-8 and A-5 and traded in two cars. The price and deal were exactly what I asked for; no more haggling was required. She was honest and not pushy in any way. They also have an exceptional service dept, which was one of the main reasons I chose this dealership. I have had nothing but great experiences with the service team. More

Friendly, clean, professional-feeling. Efficient. Polite. Made me like they respected my situation and were vey helpful, honest. Efficient. Polite. Made me like they respected my situation and were vey helpful, honest. More

A Stellar Experience at Audi of Van Nuys--- My wife and I recently had the pleasure of purchasing a vehicle from Audi of Van Nuys, and we couldn’t be more satisfied with the experience. To provide some and I recently had the pleasure of purchasing a vehicle from Audi of Van Nuys, and we couldn’t be more satisfied with the experience. To provide some context, we’ve been managing with just one car for some time and were actively exploring options online when we were contacted by the team at Audi of Van Nuys. Given our history with Audi vehicles—renowned for their comfort, reliability, and timeless elegance—we decided to visit the dealership in person. Our experience began when my wife visited the showroom on a Saturday to follow up on an online inquiry. She was greeted by Imad, a sales representative who exemplified professionalism, warmth, and genuine care. Imad’s approach was refreshingly non-aggressive, and he worked diligently to ensure we found the perfect vehicle for our needs. My wife FaceTimed me during her visit, and I was so impressed by her interaction with Imad that I immediately took a Lyft to join her at the dealership. We’ve been loyal customers of Audi of Van Nuys for years, not only because we love the brand but also because the dealership consistently delivers an exceptional customer experience. This visit was no different. Gilbert, the desk manager, played a key role in helping us secure the best possible rates and financing. His honesty, efficiency, and professionalism made the often lengthy car-buying process smooth and stress-free. We truly appreciated his efforts to ensure we walked away with a deal we felt confident about. When it came time to finalize the paperwork, we were assisted by Haik, who handled everything with precision and care. He ensured we had all the necessary coverages for peace of mind and made the process as efficient as possible. Overall, the entire team at Audi of Van Nuys exceeded our expectations yet again. Their commitment to excellent customer service and attention to detail continues to make them our go-to dealership. We highly recommend Audi of Van Nuys to anyone in search of not just a vehicle, but a top-tier car-buying experience. More

I previously answered such an inquiry. Everything was fine. Sales rep was outstanding as wise manager. Everything was fine. Sales rep was outstanding as wise manager. More

Great experience! No pushy salesman. Planning to purchase my next vehicle with them. Love my pre-owned vehicle. Great condition.. Very satisfied. No pushy salesman. Planning to purchase my next vehicle with them. Love my pre-owned vehicle. Great condition.. Very satisfied. More

The experience was pleasant. Working with Marina was a great experience. She was very professional and helpful. Working with Marina was a great experience. She was very professional and helpful. More

Very organized, they went over the car functions and set up all the functions. Sales lady was very knowledgeable she carefully explained how each function works.. up all the functions. Sales lady was very knowledgeable she carefully explained how each function works.. More