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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

November 01, 2017

Best car buying experience ever I was in the market for a Ford Edge. Two neighbors referred me to Rick Rysell at Key Scales Ford. Now I know why. He was knowledgeable, patient and ha More

by tdt8848
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand, Brandy Morris
Nov 03, 2017 -

Key Scales Ford responded

Thank you for shopping at Key Scales Ford. We appreciate you and your neighbors! Please let us know if we can be of any future assistance. Enjoy the new Ford Edge and we will see you again soon!

November 01, 2017

First rate experience buying from Key Scales Ford Helpful and courteous sales people. Have dealt with Key Scales Ford prior to buying a new car. Their service department is excellent and always had qu More

by Roadrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Angela Thompson, Jim Roberts, Brandy Morris
Nov 03, 2017 -

Key Scales Ford responded

Thank you for taking the time to tell others about your experience. We are glad our service department could serve your well as a satisfied and valued customer! Thank you for coming to Key Scales Ford!

October 31, 2017

Hassle free Heard only good things about Key Scales Ford so I gave it a try. They had plenty of inventory and just what I was looking for. No hassle, no haggling More

by Jim2484
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Oct 31, 2017 -

Key Scales Ford responded

We are thrilled to hear that our reputation matched our service! Thank you for using Key Scales Ford and letting us get you in your new vehicle!

October 30, 2017

Best salesman and dealership I have ever worked with. I have owned 35 vehicles and this is the best dealership i have done business with. Doug Faber had my car ready when I pulled up and I was very please More

by Lisa51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber, Chris Webber
Oct 31, 2017 -

Key Scales Ford responded

What an honor to hear this from someone with your car buying experience! Thank you for telling us and others about your experience with Key Scales Ford! We look forward to seeing you back in soon!

October 29, 2017

Not first Rodeo Nick found the unit I needed. He has great product knowledge. I wasn't hand cuffed to his desk all day. Nick had the following day off, Randy finish More

by Not first rodeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Nick Amalfitano, Bryan Gelfand
Oct 29, 2017 -

Key Scales Ford responded

We are happy to hear you were satisfied with purchasing your new F-150 at Key Scales Ford. Thank you for taking the time to tell others about your experience. We have confidence in our staff because of statements, just like yours, from our valued customers. Thank you for being a Key Scale Ford customer!

October 27, 2017

Exceptional treatment We experienced exceptional treatment from multiple employees with warranty issues on our existing vehicle and from Fred Altamonte on a new purchase pl More

by rodez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Don Garrett, Brian Collins, Bryan Gelfand, Brandy Morris
Oct 29, 2017 -

Key Scales Ford responded

Thank you for taking the time to let us know about your experience. We are happy you were satisfied with the way our staff handled your issues. Please let us know if we can be of any future assistance!

October 25, 2017

Great Ford Dealer Bought a new Ford Explorer everyone was great that I worked with throughout the buying process. I worked with Doug he is in internet sales great sales More

by Boater1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber
Oct 29, 2017 -

Key Scales Ford responded

Thank you for leaving a review regarding your experience with Key Scales Ford and Doug. We appreciate your feedback and are happy to help with any of your future needs. Enjoy your new Ford Explorer!

October 25, 2017

Your credit score is Zero Alan and Stan were a delight to work with on our purchase of a 2017 F 150 pickup. Both were professional and understanding when the credit department More

by Firstnewford
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Bryan Gelfand, Stan Reynolds, Allen O'Shea
Oct 29, 2017 -

Key Scales Ford responded

Thank you for letting us know about your experience. We are so happy that was able to be straightened out quickly, and our staff could help ease some of the stress associated with it. Enjoy your new truck and visit us again at Key Scales Ford soon!

October 23, 2017

Straight forward sales I would recommend Key Scale Ford to anyone. No pressure. Straight forward sales. The easiest buying experience of my life! The best cars for the money More

by mab123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Jim Roberts
Oct 29, 2017 -

Key Scales Ford responded

Thank you for leaving a great review! Those are the exact types of experiences we strive to offer! Car buying should not be an unpleasant experience. We want to make it easy and exciting! See you again soon at Key Scales Ford!

October 23, 2017

Easy transactions Placed a internet request and received an immediate response to my exact request. Followed up the next day and secured a firm price on the requested More

by Fritz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Oct 24, 2017 -

Key Scales Ford responded

Thank you for your 5 star rating! We appreciate your business and happy to hear you are very satisfied. We look forward to seeing you again in the near future!

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