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Key Scales Ford
Leesburg, FL
1,598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,598 Reviews of Key Scales Ford
July 31, 2013
I used to drive new cars all the time trade them in ect until I had a really bad experience I got a car that was a lemon after giving a certain car lot my service for years they did not help or stand behin until I had a really bad experience I got a car that was a lemon after giving a certain car lot my service for years they did not help or stand behind me well a year after when I finally won my case I swore never to buy a new car again or trust a salesman well after two used cars which I loved me and my husband decided to buy new . Well after a week of misery and pushy sales men I was considering going used again well one last attempt we went to key scale ford I was very sceptical mark greeted us outside and took a few minutes to get to know us I was a little impressed but later after showing us a car with no pressure he also took the time to show us with what we were wanting to spend and where our payments were how we could finance it was a long 6 hours there with in between he gased up the car and sent us off for lunch mark bonner has changed my mind of what a sales person can be he is really there to help you understand we had a great experience and we are ready for years of wheeling and dealing with their crew! Thank you Kathleen & Robert Stark P.S we love the car so far! More
by kstark1
July 27, 2013
Since moving to The Villages about 2 years ago, I've been bringing my 2011 Ford Fusion to Key Scales Ford for all my service needs. Everyone has been very pleasant and helpful during each of my visits. been bringing my 2011 Ford Fusion to Key Scales Ford for all my service needs. Everyone has been very pleasant and helpful during each of my visits. I didn't expect to find a good replacement for the Ford dealer in CT with whom I'd been doing business for over 45 years....but was very surprised to discover that Key Scales Ford is every bit as good. So far, I've owned more than 15 Fords, the latest of which is a 2014 Ford Escape Titanium. More
by Dolphins3
July 18, 2013
Rich was a very personable and knowledgeable sales person. The only thing that I wish we had done differently is get more mileage. I was talked into getting 10,500 miles on the lease and i just don person. The only thing that I wish we had done differently is get more mileage. I was talked into getting 10,500 miles on the lease and i just don't think that will be quite enough. I think that I should have gotten 12,000..... This is my first lease and if I am happpy with it I will continue to lease when it runs out. If the service continues to be what it has been then I will use Key Scales. More
by sixpack427
Employees Worked With
rich rysell, Rich Rysell
July 13, 2013
Blake contacted me immediately after I made an internet enquiry about the Ford Edge and the value of my trade. He expertly took me through the process of purchasing a new car and answered all my questions enquiry about the Ford Edge and the value of my trade. He expertly took me through the process of purchasing a new car and answered all my questions without hesitation. He demonstrated the options on the Edge in a manner that even I could understand. He is a friendly, confident, and helpful salesman who obviously enjoys his work. I would be inclined to recommend him to anyone and would probably come back to the dealership the next time I want to buy a car. W. Lee Frazier More
by wlfraz
July 12, 2013
From the time I got there I was impressed with everyone I dealt with. Bill Pyle was my salesman, and was friendly, attentive and answered every question I threw at him. He got the keys to the car I was thi dealt with. Bill Pyle was my salesman, and was friendly, attentive and answered every question I threw at him. He got the keys to the car I was thinking about buying and let me drive it. I will go back to this dealership when I start shopping for a new car. These are the reasons I gave the rating of 5 which is great. Thank You More
by herringtllyh
Employees Worked With
Bruce Johnson
July 12, 2013
The Sale man knew the automobile and explained the car in detail to our satisfaction. Took us out on a test ride and explained the function of many of the new features of this car. Followed up after the sa detail to our satisfaction. Took us out on a test ride and explained the function of many of the new features of this car. Followed up after the sale to see if we were satisfied. didn't buy the car he sold it to me. Good man. More
by rboyer2013
July 11, 2013
We have always been treated courteously and respectfully. This is our 4th or 5th car purchased from this dealership and the employees are fantastic and willing to work with us. We will be back for any future This is our 4th or 5th car purchased from this dealership and the employees are fantastic and willing to work with us. We will be back for any future purchases so long as Key Scales is in business. I cannot say enough about how well Don Garrett worked with us to make this car a reality. THANK YOU, DON!!! The Sync class was a terrific add-on. I learned a lot from the Sync Guru(I am sorry I have forgotten his name) and from a number of the people attending the class. His best advice was to get to know the steering wheel and button positions so we don't take our eyes off the road. I will definitely be using the Voice Sync a lot because of what I learned in the class. I do not know why I have to set up an account to rate this dealership.... :-( More
by teachngator
Employees Worked With
Don Garrett
July 08, 2013
Don worked very hard to get the car and deal we wanted. Doing the paperwork was a breeze and not being pressured was nice. Staff was all friendly. Doing the paperwork was a breeze and not being pressured was nice. Staff was all friendly. More
by leesburg13
Employees Worked With
Don Garrett
July 02, 2013
Difficult purchase and sale on a specialty vehicle yet Blake went toe to toe to get it done. Service was above and beyond the expected. I feel I received a fair deal to great deal considering the limite Blake went toe to toe to get it done. Service was above and beyond the expected. I feel I received a fair deal to great deal considering the limited availability of the vehicle I bought. Great communication from Blake. I needed delivery of the vehicle and he made it happen. He had a do whatever it takes to get it done attitude without being pushy or uncomfortable. It was a very pleasurable experience. I will definitely return. More
by twomanytoyz
