Key Hyundai
Jacksonville, FL
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1,200 Reviews of Key Hyundai
Hyundai x 8 I have purchased 8 vehicles at Key Hyundai. My wife , daughter and son all drive Hyundai's from Key Hyundai! We continue to return to Mike Cain. I have purchased 8 vehicles at Key Hyundai. My wife , daughter and son all drive Hyundai's from Key Hyundai! We continue to return to Mike Cain. More
Hyundai Santa February 2017 Love my vehicle. The staff are friendly and professional. Key Hyundai is awesome! Would recommend Key Hyundai to friends and family. Second vehicl Love my vehicle. The staff are friendly and professional. Key Hyundai is awesome! Would recommend Key Hyundai to friends and family. Second vehicle purchased here. More
Amazing Went in knowing what I wanted...they provided exactly that and didn't pressure (aggressively beg) me to purchase anything more. The only car dealersh Went in knowing what I wanted...they provided exactly that and didn't pressure (aggressively beg) me to purchase anything more. The only car dealership where I felt the need to HUGE the manager because he felt like my new family member! More
Tuscon The dealership was friendly and answered my questions. The test drive could have been a little longer but overall I am happy with my purchase. The dealership was friendly and answered my questions. The test drive could have been a little longer but overall I am happy with my purchase. More
good experience . salesman very helpful. no bickering. could not have expected more from salesman. need to expand showroom, car lot. could not visually see cars . salesman very helpful. no bickering. could not have expected more from salesman. need to expand showroom, car lot. could not visually see cars until deal was completed. More
New Car Purchase Fred Mathews and the floor manager were both very professional and knowledgeable. The listened to my needs and addressed my concerns. I am very happy Fred Mathews and the floor manager were both very professional and knowledgeable. The listened to my needs and addressed my concerns. I am very happy with my purchase. I would be happy to recommend this dealership to others. More
Shady experience I am extremely disgusted with the way I was treated at Key Hyundai, not only by the sales person but the general manager, as well. I was sold the wro I am extremely disgusted with the way I was treated at Key Hyundai, not only by the sales person but the general manager, as well. I was sold the wrong vehicle, they lied on numerous occasions, they kept 500.00 of my money and kept giving me excuses as to why it hadnt been refunded to my account for 4 weeks, I was screamed at and belittled by the GM and the sales guy wouldn't give me the time of day after they got their check. Cannot get anyone on the phone at Key Hyundai, no messages were returned. Very very poor way of handling a customer, expecially one with cash, that was brand new to Hyundai car ownership and the very different way they run their dealership and lack of customer service. I was sold a different car than the one I put a retainer down on. More
Amazing Service I was referred by a family member to Key Hyundai. It was my first time buying a car and everyone told me to be prepared to stay at a dealership ALL da I was referred by a family member to Key Hyundai. It was my first time buying a car and everyone told me to be prepared to stay at a dealership ALL day. We got there around 9:30 and was out the door by 11 a.m. The atmosphere they have there is very welcoming! Brian Pfeifer made buying my first car was easy as it could be. I would definitely recommend this dealership. More
Professional staff, wonderful experience This purchase was my second with Key Hyundai, and more specifically with Bryan Brown. I first purchased a Hyundai XG350 in 2002, with Bryan as the sa This purchase was my second with Key Hyundai, and more specifically with Bryan Brown. I first purchased a Hyundai XG350 in 2002, with Bryan as the sales agent. In all my years of buying cars, that experience stood out as the only truly professional and pleasant car purchase. Furthermore, that XG350 has been a very reliable car, needing only the sort of maintenance that was recommended in the manual. We were in need of a larger car for traveling, and after testing several SUVs, decided that the Santa Fe was our top choice. I was quite happy when i found out that Bryan was still working at Key all these years later. He was just as we remembered him to be: professional, kind, thorough, and generous with his time. In this car search we did see how other car dealerships operated. Not something i ever need to experience again. Hyundai makes fine vehicles, and the Key dealership knows how to treat customers. If anyone asks, i would recommend Key, and Bryan Brown, in a heartbeat. More
They rolled out the red carpet for us. Amazing experience. Nelson, sales rep, stayed with us from beginning to delivery of the car. We went through the paperwork slowly and made sure we understood everything. Nelson, sales rep, stayed with us from beginning to delivery of the car. We went through the paperwork slowly and made sure we understood everything. He is the perfect salesman for my 92 year old mother and me. He works extremely well with old people. He gave her confidence to test drive it, She had her previous Sonata for 13 years. My sister told us that Key Hyundai was really great to it's customers. Now, I know why my brother-in-law had 3 Hyundai's, my sister had one and now my mom has one. I will certainly go back to Key Hyundai for my next new car. Wow, what service! Great job Nelson and Key Hyundai. You made "the buying a car experience" a real pleasure. More