Key Hyundai of Salem - Service Center

My appointment was the second time I came in for my appointment as the first time I was told they had to reschedule due to not having availability. This time when I arrived I was not I was never on sch appointment as the first time I was told they had to reschedule due to not having availability. This time when I arrived I was not I was never on schedule and that there was not the ability to do the appointment in the time I was originally told so I had to leave again. They did schedule me for the future, however this has caused me MULTIPLE days off from work causing me a large financial loss. More

Easy going , very polite It was a great experience and I will be going back will be going back More

I love your dealership and all the people I've had contact with I recommend anyone looking for a Hyundai to visit your dealer contact with I recommend anyone looking for a Hyundai to visit your dealer More

Very poor response The problem has not been resolved yet. Still waiting for a part 3 weeks Still waiting for a part 3 weeks More

Professional and courteous Please polite informative. The type of place you feel comfortable with Pleasant The type of place you feel comfortable with Pleasant More

This appointment was wonderful, dealing with a young man at the service desk . However the appointment prior was not so great! The young lady I dealt with was rude and not very helpful at all! Hyundai was a at the service desk . However the appointment prior was not so great! The young lady I dealt with was rude and not very helpful at all! Hyundai was always top notch in my books, but it appears with people like this young lady Hyundai is going down hill! I took my buisness elsewhere ! I have been a loyal customer with the purchase of 4 cars over the years! Sad to see it decline in customer service with employees like her! More

It's pretty great I love coming here. And the waiting lounges are perfect. It's pretty great; I love coming here. The waiting lounges are perfect. Only suggestion is adding another tv to And the waiting lounges are perfect. It's pretty great; I love coming here. The waiting lounges are perfect. Only suggestion is adding another tv to the waiting lounge or a larger tv. More

Excellent experience. Good knowledge and good customer interaction This experience is not as good as my experience with Key Salem Good knowledge and good customer interaction This experience is not as good as my experience with Key Salem More

Very precessional, clean well managed My appointment was awesome, I go there for maintenance everytime I need service. Very pleased!! awesome, I go there for maintenance everytime I need service. Very pleased!! More

I'm always treated well and with respect and talking with them just great people you'll joke with you you joke back it's fantastic I never had a problem them just great people you'll joke with you you joke back it's fantastic I never had a problem More