Key Hyundai of Salem - Service Center

Sonata engine issue Replaced electric harness to temporarily fix the engine issue. Gary in the service department was very helpful and provide details about the current s Replaced electric harness to temporarily fix the engine issue. Gary in the service department was very helpful and provide details about the current situation with the engine and the likelihood of issues in the future. More

Accommodating staff Gary was kind to squeeze an oil change into his tight schedule on short notice (in time for long trip). Work was completed as promised. Gary was kind to squeeze an oil change into his tight schedule on short notice (in time for long trip). Work was completed as promised. More

Excellent service They were busy and still got my inspection done fast. Thank you. I did not have to call and check on the status, they called me. They were busy and still got my inspection done fast. Thank you. I did not have to call and check on the status, they called me. More

Straightforward and honest Everything went as predicted and estimated by Mike, from the call through the call back. I appreciated the simplicity and honesty as we worked togethe Everything went as predicted and estimated by Mike, from the call through the call back. I appreciated the simplicity and honesty as we worked together More

Fast friendly straight to the point Friendly workers helping you and answering questions you have regarding your vehicle. Didnt try to push sales or services that aren't needed etc unli Friendly workers helping you and answering questions you have regarding your vehicle. Didnt try to push sales or services that aren't needed etc unlike some dealerships and service centers. More

Excellent job always pleasant great customer service. Very In tuned and very professional at there job. As long as I been going there over 6yrs these people ha job always pleasant great customer service. Very In tuned and very professional at there job. As long as I been going there over 6yrs these people have always been very pleasant. More

Car Service I always get the best customer service when I bring my car in. Mike always takes the time to go over the work to be done and makes sure I understand w I always get the best customer service when I bring my car in. Mike always takes the time to go over the work to be done and makes sure I understand what it entails. More

Came for recall, left with new battery Brought my car for a recall, had it done in a reasonable amount of time but when I went to leave my car wouldn’t start. They brought it back in and t Brought my car for a recall, had it done in a reasonable amount of time but when I went to leave my car wouldn’t start. They brought it back in and the battery wasn’t charging. They had one in stock to replace it luckily. More

Clean and prompt They are doing renovations, which is great, because the waiting area used to be right next to the bays where they did the work, and the fumes always g They are doing renovations, which is great, because the waiting area used to be right next to the bays where they did the work, and the fumes always got to me! Everything was good; I get out when they said I would, even though they did extra work. Mike was a pleasure to deal with. More

Car Trouble I just bought this car in January, and its the first smart car or new(ish) car I have ever had. So I was worried when the warning light was going off. I just bought this car in January, and its the first smart car or new(ish) car I have ever had. So I was worried when the warning light was going off. I brought it in thinking the worst, only to find out it was an easy fix, and they had the parts needed to fix it that day. Everyone was very nice and helpful, they kept me updated on where they were inthe process and even let m eknow about a possible error in the contract for my warrenty and who to see about fixing it. I am definetly going to be coming back due to my warrenty, but I would even if I didn't have it. This was the best experience I have ad when getting my car looked at! More