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431 Reviews of Key Hyundai of Salem - Service Center
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October 10, 2019
Top notch Service was terrific, as usual. Mike listened to my concerns and I felt confident my car was in top notch condition I always know that the dealershi Service was terrific, as usual. Mike listened to my concerns and I felt confident my car was in top notch condition I always know that the dealership has my best interest in mind and I am not pressured into any service I do not need I feel valued as a customer More
by PJUDGE4269
Verified CustomerEmployees Worked With
Mike Abi-Aad
October 05, 2019
New headlight Noticed headlight out Wednesday evening and called Thursday morning to make an appointment. When she heard was a headlight said they could squeeze me Noticed headlight out Wednesday evening and called Thursday morning to make an appointment. When she heard was a headlight said they could squeeze me in that afternoon rather than my having to wait and drive with only 1 headlight. They're always accommodating and conscious of customer safety. More
by JMD
Employees Worked With
Jacqueline Petrin
October 04, 2019
Great customer service Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They w Gary and Jackie were both great! Gary called and updated me on the status of my vehicle and asked me before they continued on with the repairs. They were both friendly and a pleasure to interact with. More
by Joyce
October 04, 2019
Help and service was prompt and accommodating. I was met right as I left my car and my oil change and multipoint inspection was accomplished in just under one hour. The service reception area was c I was met right as I left my car and my oil change and multipoint inspection was accomplished in just under one hour. The service reception area was clean and inviting. Cost was just as predicted with no add ones. The employees I dealt with were friendly and helpful. More
by Susan
Employees Worked With
Wayne Dunn
October 03, 2019
excellent An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and An excellent dealership with great service. Sales was super and the quality of the car is outstanding. I would recommend to anyone to stop by and look around before purchasing a car new or used. Great job to everyone! More
by ccultrera
October 01, 2019
Service review The service writer I dealt with was helpful and friendly. Work done in a timely manner and.very reasonably priced. I also like that they do a multipoi The service writer I dealt with was helpful and friendly. Work done in a timely manner and.very reasonably priced. I also like that they do a multipoint inspection. More
by eileen2ii
Employees Worked With
Mike Abi-Aad
October 01, 2019
Very bad service department all stats with the manager I brought my vehicle in for a simple hood latch cable that was stretched when they check it out and order the part they gave me the car back and didn' I brought my vehicle in for a simple hood latch cable that was stretched when they check it out and order the part they gave me the car back and didn't even put the car back together properly the plastic inside covering was hanging off so then I finally bring it back and I decide to try to pry the hood open with a tool and destroy my front grill I told him I didn't want Bondo because I know if you paint over paint it's going to make a different color note they bonded it and painted it now my car looks like it's been in an accident I should have did the right thing in the first place they tried to hide it and get out cheap instead they put Bondo on that's going to eventually probably fall off instead of putting on a new front end that they ruined More
by RIVERHAWK21
Employees Worked With
September 26, 2019
Repair Brittney fix a problem I had with the person who books service. She was professional an under stood there was a mistake. Brittney was excellent Brittney fix a problem I had with the person who books service. She was professional an under stood there was a mistake. Brittney was excellent More
by Natalie
Employees Worked With
Brittney was excellent
September 23, 2019
Everything was fine Went in for oil change. Ball joints needed replacing. Everything was done promptly and at a reasonable cost. I always go there for service and the Went in for oil change. Ball joints needed replacing. Everything was done promptly and at a reasonable cost. I always go there for service and they always meet my expectations More
by Bob
Employees Worked With
Mike Abi-Aad
September 21, 2019
OUTSTANDING service, GREAT staff!!! Brought my Mustang in for an airbag recall. Everyone from the Service Writer to the Mechanics treated my baby like it was their baby. Courteous and Brought my Mustang in for an airbag recall. Everyone from the Service Writer to the Mechanics treated my baby like it was their baby. Courteous and knowledgeable staff along with a nice waiting room, coffee, water, TV and free WiFi-- who could ask for more? Also, my car was finished ahead of time, and done right. Lastly, all customer areas and work areas were spotless! Combine all of that with a convenient location and you'll understand why I rated this place 5 stars. I won't hesitate to bring my car back for their excellent service. More
by Crispy
