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Key Hyundai of Salem - Service Center

Salem, NH

4.2
438 Reviews

438 Reviews of Key Hyundai of Salem - Service Center

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January 30, 2020

Great Experience! Service is always fast and easy, professional and down to earth. It's a pleasure work with Jacqui and Gary. They are always helpful and informative. More

by wsarcione75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacqui Petrin
January 30, 2020

I had some misgivings about Key Hyundai after my wife had come back from a service visit. After having received an e-mail asking about service I decided to call. Jackie answered the phone and helped b More

by snkered
Recommend Dealer
Yes
Employees Worked With
Jackie
January 29, 2020

Excellent Service Service was fast and excellent. Very professional. Great that the building has been remodeled. Very happy having my car serviced at Key Hyundai. L More

by CBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Amaya Merino
January 29, 2020

Good service, no nonsense Never had a problem on service, with multiple Hyundai cars here. They do a good job, and nice that they finally have their recent remodeling done. A More

by candj0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2020

Service was fast and easy, car is now driving better than before! No wait time, and the staff was super friendly. I always have good experiences with this dealership! More

by Gargi.sapre97
Recommend Dealer
Yes
Employees Worked With
Karen Amaya Merino
January 29, 2020

so much fun I always have a great experience! love these guys! Love the new space. MUTE THE TELEVISION!!!! Please get a water bubbler. When will you have d More

by ALEXISCRAWFORDSTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 13, 2020

making an appointment is the worse. will go elsewhere for service. this is definitely the worse. no more Hyundai for me. no paper work on inspection of vehicle or oil changes More

by 1deafdog
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Evan Skinner
November 13, 2019

Horrible Honestly, some of the people there are kind but, the service is terrible. They don't keep their word when they say anything. Worst service I've ever h More

by RomanGrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Barros
November 08, 2019

Bad services All time they need fixing something, If you don’t do, let a history. I will go to FCC. The manager are rude, no playing More

by Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager services was so rude with me.
Nov 11, 2019 -

Key Hyundai of Salem responded

I'm truly sorry that you didn't have a good service visit with us Isaac. I spoke with you regarding your concerns and I explained everything to you in great detail. Unfortunately, your vehicle did not pass State Inspection because of a Safety Issue. We documented everything clearly on your paperwork which is what we need to do. If your mechanic is going to pass your vehicle then that is his/her choice. I'm not going to falsify a legal document to benefit you or anyone. Again, I'm sorry that you were unhappy with the situation but we need to follow the State Inspection Laws.

November 05, 2019

First oil change Everyone was very helpful and I was finished in under an hour. They gave me information I needed to continue good maintenance on my car. More

by bruce.coach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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