Key Hyundai of Salem - Service Center

We like the drive up and drive out convenience for older folks. Time sensitive, quality, and friendly. folks. Time sensitive, quality, and friendly. More

My experience was typical. No problems. Staff was friendly and helpful This is totally ridiculous No problems. Staff was friendly and helpful This is totally ridiculous More

Quality people, great value, service oriented, very nice ride, great warranty and a car I enjoy. Eric, my contact will go out of his way to please his customers. The staff at the dealership are very helpfu ride, great warranty and a car I enjoy. Eric, my contact will go out of his way to please his customers. The staff at the dealership are very helpful as well. I’ve driven a few new cars and settled on Hyundai vehicle. Very happy I did!! More

No bueno mal servicio jente mal educada persona sin buen servicio hablan mentira no cumplen palabra servicio hablan mentira no cumplen palabra More

Nancy was respectful and very informative. She make us feel like family- answered all the questions that we asked- She make us feel like family- answered all the questions that we asked- More

The person I dealt with was Jonathan. He was friendly. knowledgeable and professional. I found the entire Key experience the same. He was friendly. knowledgeable and professional. I found the entire Key experience the same. More

The service was great in service center the worker explained everything to me very thorough was very knowledgeable and made me understand feel at ease with my concern he was great I felt very good on explained everything to me very thorough was very knowledgeable and made me understand feel at ease with my concern he was great I felt very good once I picked up my car I knew the job was done great will recommend for sure to come here More

This dealaship is great to work with. They are polite, curious and quick to work with. I went in for an oil change and I was out of there exact 1 hour later. They are polite, curious and quick to work with. I went in for an oil change and I was out of there exact 1 hour later. More

My service for a LOF and tire rotation and checkup was done satisfactorily. My complaints are: 1. Trying to get through via a phone call to schedule a non appointment is not easy. Sometimes they don’t done satisfactorily. My complaints are: 1. Trying to get through via a phone call to schedule a non appointment is not easy. Sometimes they don’t answer the phone and I have to keep calling back. 2. When I finally get through my closest appointment is like 3 weeks out. If I need an LOF, sometimes a person can’t wait that long. 3. The last appoint I had yesterday for a LOF took almost 90 minutes to complete. That’s way too long. I got there 20 minutes early which means I was there almost 2hours!! That’s unacceptable. I’ve been going to this dealership for over 20 years. Bought 3 cars. Service time management has to get better. More