Key Hyundai of Salem

I went there to test drive a new Santa Fe, 2012. I fell in love with the V6 limited, with 276hp. I was amazed at how much pickup this vehicle had compared to the CRV/Honda which had no power. The inside of in love with the V6 limited, with 276hp. I was amazed at how much pickup this vehicle had compared to the CRV/Honda which had no power. The inside of the Santa Fe impressed me greatly with the moonroof, voice activated navigational, USB ports, easy to use features--what a luxury vehicle with a real sporty feel. Lois, my salesman was very knowledgable and I even asked him to drive it after I did so I could see how well it rode from sitting in the passenger seat. I was blown away with the speed in an SUV!!! He told me i should get about 26 mpg, on the ECO mode. I didn't believe him because I had a Honda Odyssey and never saw anything close to that. I will have to say that Lois was Right!! I am getting close to 30mpg on most highway trips, and I have seen 33 mpg as well. The ride is fantastic--and I will be forever grateful to this dealership for their honesty -- non pressure -- great demo -- great knowledge of the Hyundai lineup of vehicles. I met the management team after I bought my Santa Fe, they gave me also top of the line booklets in a case with a pen. My neighbors referred me to this dealership. I am very happy I had an opportunity to go and buy from them. I spent three months looking for a replacement of my Honda Odyssey and fell in love with the Santa Fe immediately. S. Decarolis More

Excellent service. Very friendly great atmosphere. Gave excellent value for my trade and prices are better than all the others i looked at. Popcorn tasted great as well. excellent value for my trade and prices are better than all the others i looked at. Popcorn tasted great as well. More

They did everything right. Salesman was extremely helpful, couteous and detailed. Finance manager made great alternative suggestions. A very friendly and professional atmosphere. Other employees se helpful, couteous and detailed. Finance manager made great alternative suggestions. A very friendly and professional atmosphere. Other employees seemed to enjoy their work. More

My experience at the dealership was amazing. I never felt pressured. I walked in to test drive a model with no intention of definately buying a new car on that day. I had a salesman who took time liste felt pressured. I walked in to test drive a model with no intention of definately buying a new car on that day. I had a salesman who took time listened to what I was looking for and what I could afford before we even started. I liked this because I wasn't wasting his time or mine. He found a car that had just arrived and felt that it was what I was looking for. He ran all the numbers to get to where I needed to be with payments before even approaching me with the car. I fell in love with the car and bought it. I had never purchased a new car before and was a little nervous but Mike and everyone at the dealership made it relaxing and very easily guided me through each step of the purchase. I would recommend this dealer to anyone. More

My friend Angela brought me to your dealership because I was in need of a reliable car. I have to admit I have alot of anxiety at car dealers but this was the best experience. My credit is not good and wa was in need of a reliable car. I have to admit I have alot of anxiety at car dealers but this was the best experience. My credit is not good and was up front with everyone and I was assured that the would be able to help me. I bought a 2009 Hyundai Sonata and am in love with the car. I have already recommemded your dealership to family and friends. More

Excellent service. did a job for $2700 plus. Took 2 days. got all of it done. Pricey, but car drives much better, feels like brand new. As a courtesy, gave me a free wash, I guess because of a lot of smud got all of it done. Pricey, but car drives much better, feels like brand new. As a courtesy, gave me a free wash, I guess because of a lot of smudging. Advises customers well, and keeps you informed of progress of repairs More

the haggle-free approach to selling cars is wonderful. i went to dealership knowing what i wanted ( a new car) and what i wanted to pay and get for my trade-in and nelson worked with me as if i wasa family went to dealership knowing what i wanted ( a new car) and what i wanted to pay and get for my trade-in and nelson worked with me as if i wasa family member. have bought 3 new vehicles from salem ford and undoubtedly will continue to do so. More

First of all, three other dealers failed miserably to sell me the vehicle I wanted. Two of the dealerships were rude to insulting. All three of the other dealers called me after I had purchased my vehicl sell me the vehicle I wanted. Two of the dealerships were rude to insulting. All three of the other dealers called me after I had purchased my vehicle from Salem Ford, offering me the deal I was trying to work out with them just two days before. Salem Ford was able to work out the deal I wanted in less then 30 minutes. Everyone I spoke with at Salem Ford was more interested in how to make the sale happen, to make it as simple as possible and to make sure I understood all the options I had for financing. The finance rate they were able to provide was incredible. When taking delivery of the vehicle, the salesman spent an incredible amount of time explaining all the controls and features as well as how to manage the Sync account online. I have purchased several vehicles over the years and even managed dealerships many years ago. This buying experience was by far the best as of yet. I don't think there is any area that needs improvement. If their service department is capable of matching the performance of the sales department, I'll be recommending the service department as highly as I recommend the sales team. More