Key Hyundai of Salem

Lease Trade In I have to say that working with Key Hyundai was very easy. Stephanie was fantastic over email. Answered all my questions, quickly. She really went I have to say that working with Key Hyundai was very easy. Stephanie was fantastic over email. Answered all my questions, quickly. She really went out of her way to give me all the information I needed to make a decision on trading in my lease. When I went to the dealer, Nancy and Stepahnie both greeted me. I wasn't sure what to expect, thought I would have to do everything I did online with Stephanie again, but I did NOT. Everything Stephanie and I talked about was ready and waiting for me. Nancy was super and easy to work with. She did all the paperwork as Stephanie and I discussed. There were no surprises. I would highly recomment using Key Hyundai in Salem to anyone. Especially if you don't have a lot of time to sit in the dealership. Thank you both for making this a good experience for me. More

Repair Brittney fix a problem I had with the person who books service. She was professional an under stood there was a mistake. Brittney was excellent Brittney fix a problem I had with the person who books service. She was professional an under stood there was a mistake. Brittney was excellent More

Everything was fine Went in for oil change. Ball joints needed replacing. Everything was done promptly and at a reasonable cost. I always go there for service and the Went in for oil change. Ball joints needed replacing. Everything was done promptly and at a reasonable cost. I always go there for service and they always meet my expectations More

OUTSTANDING service, GREAT staff!!! Brought my Mustang in for an airbag recall. Everyone from the Service Writer to the Mechanics treated my baby like it was their baby. Courteous and Brought my Mustang in for an airbag recall. Everyone from the Service Writer to the Mechanics treated my baby like it was their baby. Courteous and knowledgeable staff along with a nice waiting room, coffee, water, TV and free WiFi-- who could ask for more? Also, my car was finished ahead of time, and done right. Lastly, all customer areas and work areas were spotless! Combine all of that with a convenient location and you'll understand why I rated this place 5 stars. I won't hesitate to bring my car back for their excellent service. More

Reg Sched Maint I like the transparency between the service agents and the mechanics the most. The only reason I did not give all 5 stars was the amount of time it to I like the transparency between the service agents and the mechanics the most. The only reason I did not give all 5 stars was the amount of time it took to complete a scheduled appointment I’ve an hour for a scheduled oil change is too much ! More

Oil change Car was done fast and they were on top of their game. I enjoy dropping by. They always check if any recalls need to be done. Thanks Car was done fast and they were on top of their game. I enjoy dropping by. They always check if any recalls need to be done. Thanks More

Shopping for new car Had a great experience in finding the right car for the right price. Enjoyed the people I met especially Karen who is new to the company. Extremely pl Had a great experience in finding the right car for the right price. Enjoyed the people I met especially Karen who is new to the company. Extremely pleasant person to deal with. More

Exhaust Repair on 2018 Mustang GT I didn't meet the mechanic that repaired my Mustang, but Wayne the service writer did a super job at taking my fears away from worrying about my car. I didn't meet the mechanic that repaired my Mustang, but Wayne the service writer did a super job at taking my fears away from worrying about my car. He came across as an honest, stand-up guy and after all was said and done, I'm really glad I took my car to Salem Ford and not another Ford dealer. More

Buyer Extremely easy to work with. Nancy helped us so much and got us into the car we really wanted with the price we wanted!! Such a great dealership to wo Extremely easy to work with. Nancy helped us so much and got us into the car we really wanted with the price we wanted!! Such a great dealership to work with!! More

Easy Purchase Love the car buying experience. Nancy was great worked with us and was quick with all our questions and needs. Thank you for helping us move to NH Love the car buying experience. Nancy was great worked with us and was quick with all our questions and needs. Thank you for helping us move to NH More