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Key Hyundai of Milford

Milford, CT

4.5
3,129 Reviews
I'm Jill Merriam, your Dealer For The People® at Key Hyundai of Milford and I want to personally thank you for visiting Key Hyundai, CT's best Hyundai dealer (in my humble opinion!) for your nicer, newer car. Key Hyundai pledges to be a solution provider, and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salesmen, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write me at jillcares@keycars.com.
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566 Bridgeport Ave

Milford, CT

06460

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Showing 3,129 reviews

December 23, 2010

My visit to Key Hyundai was AMAZING!!! If you want My visit to Key Hyundai was AMAZING!!! If you want personal hands-on experience (with any vehicle) you need to visit this location! They are kn More

by ladykaye2u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and Anthony
Dec 23, 2010 -

Key Hyundai of Milford responded

Dear Kaye, Thank you so much for your great review. I am very proud of my team. I am glad to hear that Kellie, Anthony and Joe gave you the appropriate level of service. Happy Holidays to you from everyone at Key Hyundai of Milford! If you ever need anything, do not hesitate to contact me directly at jdulitsky@keycars.com or our General Sales Manager, Tom Godbout at tgodbout@keycars.com Thanks again for the review and most importantly, for your business. Kindly, Jill Merriam Dulitsky, owner, Key Hyundai of Milford, http://www.keycars.com

December 20, 2010

I really like Hyundai Dealer in Milford because all the employees have treated me with respect. No matter what my problem or service, they have tried there best and succeeded to make sure I was a satisfie More

by Dustina26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Rudman, Manny, Alex
Dec 20, 2010 -

Key Hyundai of Milford responded

Thank you so much for your great review on Alan Rudman and the rest of the team at Key Hyundai. Thanks also for the constructive criticism on the waiting time - we will continue to work on it. If you ever need anything, don't hesitate to contact me directly at jdulitsky@keycars.com Thanks! Jill http://www.keycars.com

December 17, 2010

I am a long time Hyundai owner 8+ years, and a repeat customer of Key Hyundai. The friendliness, honesty and expertise of the entire staff both service department and sales at Key is and has always been More

by rudstheman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Godbot, Joe Cardella
December 16, 2010

Good pressure free experience. We were able to make our decision on our timetable. Andre was knowledgeable and helpful. It made our time there stress free. We visited the dealership several times and More

by oneh2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Joe Manny
Dec 20, 2010 -

Key Hyundai of Milford responded

Thanks so much for the great review and feedback on Andre, Manny, Tom and the entire Key Hyundai of Milford team. I will be sure to share your thoughts with them. Thanks for your business. If you ever need anything, don't hesitate to reach out to me at jdulitsky@keycars.com. Thanks! Jill Merriam http://www.keycars.com

December 11, 2010

From the time we walked in the door to the time I went to pick up my car all of the staff was very hospitable. They were sure to learn my name as well as my mother's and brother's. Rapport with the salesman More

by ShaylaRamsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Laporte and Tom Godbout
Dec 14, 2010 -

Key Hyundai of Milford responded

Dear Shayla - thank you so much for your positive review on Key Hyundai of Milford. We are proud of our employees. Andre Laporte is a great guy and I'll make sure that he knows you wrote this review! If you ever need anything else, please contact me directly at jdulitsky@keycars.com Thanks so much! Jill Merriam, owner Key Hyundai of Milford http://www.keycars.com

November 18, 2010

I just bought a Hyundai Elantra from Key Hyundai in Milford. This is the third vehicle I have purchased from them over the years. I would never go anywhere else...ever...ever...ever! I felt this way ev More

by Barbara Reiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Maurice & Manny
Nov 21, 2010 -

Key Hyundai of Milford responded

Barbara, Thank you so much for your positive review. I appreciate your business and I appreciate you taking the time to write a review. You are correct - so much of our business is by word of mouth and reputation. People typically just go on and write a review when they are unhappy. So, I appreciate you taking the time to write a happy review for Key Hyundai of Milford. If you ever need anything, I am typically there Monday, Wednesday and Friday and at Key Hyundai of Manchester on Tuesday and Thursday. Thanks again and I hope you continue to enjoy your new car! Kindly, Jill

November 06, 2010

I had a wonderful experience. Everyone was so friendly and helpful. I had trouble with my credit and they all really went to bat for me to help me get financed. I had only 1 car for my family and it wa More

by jenc970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Manny, Andre, Kelly, David
Nov 21, 2010 -

Key Hyundai of Milford responded

Oh, Jen (I'm assuming that's your name from your user name) you have no idea how much I enjoyed reading your review. It is music to my ears. My name is Jill Merriam and I am the owner of Key Hyundai of Milford. We always preach how important it is to treat everyone equally regardless of credit history. Believe me, we've all had challenges in our life! Thank you so much for taking the time to write a positive review about Key Hyundai of Milford. I'll share your review with my team. Kellie, in our business development center, will be so happy to hear that you mentioned her in your review. Thanks again! I hope you enjoy your new car from Key Hyundai of Milford. If you ever need anything, don't hesitate to reach out to me. Kindly, JIll

November 01, 2010

The entire experience was positive from the time I walked into the showroom. The sales person,Tom Ortiz, was very professional and on top of his game. He was very knowledgeable about the product that he was More

by bkicak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ortiz
October 16, 2010

Ralph was one of the most greatest salesman that we have ever worked with. He talked us through the whole sale. Ralph took us out to our car and showed us every feature in the car. If we ever have to buy a More

by dragonflyszramoski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Giamattei
September 30, 2010

went in for a minor problem..they could not find a problem but noticed a recall was needed to be done on the sub frame .. they did the recall and after driving a few miles a loud thud came from under More

by plaveck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ryan
Dec 23, 2010 -

Key Hyundai of Milford responded

I just read your review and I am so sorry for your problems. I don't know how this one fell through the cracks, but I feel absolutely terrible about it. I assure you, no one that works for me is dishonest. We work very hard to provide the proper training and support to our employees. I am so sorry that you felt that the service that they recommended was unnecessary. I will send you a private message too, but I just wanted you to know that I was ignoring your situation and I am sorry I didn't get back to you sooner. Kindly, Jill Merriam

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