Key Hyundai of Milford

As soon as I walked into the dealership Andre greeted me with a friendly hello and a smile. I immediately felt welcome. I didn't feel any of the expected pressure I predicted before I arrived; instead Andre with a friendly hello and a smile. I immediately felt welcome. I didn't feel any of the expected pressure I predicted before I arrived; instead Andre was laid back and let me make my own decisions after his professional advice which I feel is a more pleasant way to start deciding on what car I wanted if I wanted one. I would suggest all first time car buyer to go check out Key Hyundai of Milford and speak with Andre. More

The whole experience was positive. Within days of purchase I had received emails scheduling my initial service and giving me contact info for the service manager. Andre's energy and enthusiasm made purchase I had received emails scheduling my initial service and giving me contact info for the service manager. Andre's energy and enthusiasm made the buying experience a fun one. I would recommend this dealer to anyone looking for a new vehicle. More

Dealer was responsive to my inquiries and when I decided to purchase a car was very helpful. Pricing was fair. Sales people supported three test drives, were helpful in making a decision. Car was nicely to purchase a car was very helpful. Pricing was fair. Sales people supported three test drives, were helpful in making a decision. Car was nicely prepared and delivered in a timely manner. More

I have been a loyal Honda owner for years. But when my son needed a new car, he couldn't afford a new Honda. I had seen the Key Hyundai TV ads and suggested to my son that he talk to the sales people at K son needed a new car, he couldn't afford a new Honda. I had seen the Key Hyundai TV ads and suggested to my son that he talk to the sales people at Key Hyundai. To clarify, I thought the ads were a little silly but there was something about them that shouted "honest and helpful." I can say that we were not disappointed. We were greeted immediately by a young man, Travis, who spoke directly with my son and listened to my son's needs. Travis offered different options and clearly explained pricing. Really, there were no surprises until we arrived a few days later to pick up the car and discovered that my son's monthly payments were going to be lower than he had stated he could afford! Where does that happen! :-) I have to say, however, that there was a manager that was a bit rude when I asked Travis to check on something that would make a difference on whether we purchased the car or not (I was a co-signer.) When Travis approached the manager who was walking in our direction, the manager very clearly brushed off Travis, told him the information was on the computer and then proceeded to go behind closed doors. It wasn't that type of question and Travis couldn't answer me. After about 10 minutes I asked Travis to please knock on the door and get the manager for me. The manager was able to answer my question however, if I had been the buyer and not there to help my son, that manager would have ruined the deal for me by his action toward his employee. Customer service doesn’t just mean outside customers, it’s equally important with internal customers. And it makes a huge difference to a buyer like me. I have to say that Travis handled the situation very well and maintained his composure when I told him that I was upset with the manager’s behavior. He acted professionally, acknowledged my frustration appropriately and continued to work with us by trying to find the information I was asking for. Travis may not know this, but he was instrumental in keeping me from walking out the door. All in all, except for that one negative experience, we were very impressed with Key Hyundai. Not only was Travis a good salesperson, your finance person (I can’t remember his name) was terrific and went through every detail. I left the dealership with no questions left unanswered. And I have already recommended your dealership to others! More

From the moment I would walk into the dealership, I was always greeted and asked if I were being helped. In speaking with my representative, he always made sure my wants and needs were going to be accommod always greeted and asked if I were being helped. In speaking with my representative, he always made sure my wants and needs were going to be accommodated, to the best of his ability. He was very honest in making his sale and made me feel that I was not obligated to make a purchase and/or settle for something I did not like. Bottom line Tommy was awesome and I wouldn't hesistate to refer anyone to him. More

Maurice was my salesman and he asked very direct questions to understand what I was looking for and was very knowledgable about the inventory. He was also very friendly and patient, especially with questions to understand what I was looking for and was very knowledgable about the inventory. He was also very friendly and patient, especially with my two young sons that I had with me! The buisness manager Manny was very thorough and understanding. He answered any questions I had and the transaction went smoothly. Very welcoming atmosphere. I am very satified with my purchase and I would buy from there again! More

The Salesman who sold us the car was great. As soon as we told him what we were looking for, he knew the right car for us. He provided us with exceptional customer service as did most of the gentlemen did at told him what we were looking for, he knew the right car for us. He provided us with exceptional customer service as did most of the gentlemen did at the dealership. Everyone was friendly and we didn't feel like they were pushing a sale. I would say the total amount of hours we were there through the purchasing of car and all the paperwork was less then other dealerships have their customers waiting. It was a relaxing environment and they all worked as a team to make sure the sale was complete and we the customer were satisfied, which in deed we were. This is the second car that was purchased from this dealership, and my husband was so pleased with his car experience, he started talking about to others, spreading the word and convinced me to trade my truck in and go there. I will definitely refer Key Hyundai of Milford, to anyone looking for a car. Thanks for the great experience. And kudos to our salesman. More

My over all experience was very nice, especially because My over all experience was very nice, especially because of my salesman Anthony... he was the right man. I am in sales myself, so I know when i My over all experience was very nice, especially because of my salesman Anthony... he was the right man. I am in sales myself, so I know when i run into a class act... and Anthony Walker.... A Class Act. Thank you Key Hyundai for makeing my life a little eaier. I left your place feeling like I got something instead of feeling like I had gotten taken. Thank you....... Sincerly yours, Christian Iannacone More