Key Hyundai of Milford

The second biggest purchase a person will make in their lifetime! My daily commute to work is an hour plus each way every day. Until this time I was driving a 2000 VR6 VW Jetta with manual transmission. lifetime! My daily commute to work is an hour plus each way every day. Until this time I was driving a 2000 VR6 VW Jetta with manual transmission. Given the long commute I needed a car that would be better on gas and a lot less inconvenient to drive. So I set out to buy a car. This would be my first new car, as well as my first car with a payment, and I was a little uneasy about the financial change that was about to happen. This was until I walked in the front door of Key Hyundai of Milford.Prior to coming to Key I had a very unpleasant experience, during a visit to another dealership on Route 1 in Milford, CT. The sales woman was very unprofessional, impatient and rude. At Key I worked with Kurt who was extremely pleasant and helpful. Kurt took to the time to make this very uneasy buyer finally feel comfortable. He was very informative about the car, and the financing process. No question I asked Kurt was too complicated nor simple for him to answer completely with patience and honesty. If he did not have the answer he immediately went to the proper person to find the correct answer. Two days later I pulled off the lot with a brand new 2012 Hyundai Sonata. My two plus hour daily commute is now wonderful and I LOVE this car! More

I did not have a good experience the first time and really did not like what I purchased. But to be honest, dealing with Alan and all the new staff was great. They did everything in their power and bey really did not like what I purchased. But to be honest, dealing with Alan and all the new staff was great. They did everything in their power and beyond to be sure it worked for me, I could afford it and most of all that I was happy with the decision. I ened up with a beautiful 2012 Sante Fe with all wheel drive and great amenities. I highly recommend the dealership and the people who make it work. CUDOS!!!!!!!!! More

I absolutely LOVED Alan and all the helpful guys down at Key Hyundai. The last few months have been terrible searching for the perfect car... I have mediocre credit (at best) and was essentially laughed out Key Hyundai. The last few months have been terrible searching for the perfect car... I have mediocre credit (at best) and was essentially laughed out of the other dealerships, they couldn't be bothered with me-- I really felt terrible.I was so nervous to have it happen again, and I really didn't feel like being made a fool of again. This time was different, Alan and the finance guys really went to bat for me and got me approved for the brand new 2012 sonata! I was so happy, I really really love it!!!!!! These cars are so hard to come by right now, they're selling like hot cakes..and they still worked super hard to get me approved. I really think they care about their customers, and want to see you go home with a car, no matter if it takes them all day! I took the car home that day, and had a fantastic experience down there!!! I would absolutely no doubt about it go talk to them! And, when they say they'll call to follow up- they do! :o) More

Hello! I just wanted to take a moment and let you know how wonderfully I have been treated by one of your associates, Marci Lynn. My husband and I have had such a bad few years in terms of finances; you n how wonderfully I have been treated by one of your associates, Marci Lynn. My husband and I have had such a bad few years in terms of finances; you name it, it happened to us (he has been out of work for 11 months over the last 24). However, we know how lucky we are and how much worse it could have been and we count our lucky stars nightly. To make a long story short, we were forced to buy a 2004 Dodge Durango a few years back that definitely would not have been our first choice, but, again, we were grateful to have it. Unfortunately, the dealer we bought it from had to file bankruptcy and we were told a dealer in Bridgeport would honor our contract (free oil changes, 100,000 mile warranty, et cetera); however, the name of the dealer that they gave us does not exist!! We still owe 7638.99 on this vehicle and I saw your ad on TV and figured I would see if perhaps we might qualify. I filled out the on-line application figuring we would be turned away and was so happy to hear back from Marci almost immediately. She is wonderful. I have never had a better experience dealing with ANY salesperson in my entire life. I had so many questions and she has been so patient with me; she is a true people person and has taken perhaps too much time with me - very, very reassuring. My husband and I are meeting with Marci on Sunday and are very hopeful that we will be able to get into a new vehicle; whether or not it works out for us, I just wanted to let you know how great she is.. I am going to refer my sister to her, as well. As I said, we have had such a round of bad luck financially and, when you just feel so beat up on a day to day basis, it is so refreshing to run into someone like her that gives you hope that it just might be okay after all. Very Sincerely, Roberta Vitali More

I thought the people at this dealership were very nice and truly caring people. I did not feel haggled. I asked for the price and payments I could afford, and they worked to make it happen. The wrap-up wa and truly caring people. I did not feel haggled. I asked for the price and payments I could afford, and they worked to make it happen. The wrap-up was very easy too and I appreciated all the follow up info that I was given. I was not pushed out the door as soon as the sale was complete - Alex walked me through the car and it's feature before we left. He even got my hands-free phone set up so I could use it on my drive home. It was all around a pleasant experience! Generally, I have to admit that I look forward to buying a new car as much as I look forward to going to the dentist but, this was a very different experience and Alex/Manny are enjoyable, professional and comfortable people to work with. More

I went in looking to lease a new Hyundai and left completely satisfied! Maurice worked with me to make sure I got to a monthly payment most appropriate for my income/student lifestyle. Manny and Joe' completely satisfied! Maurice worked with me to make sure I got to a monthly payment most appropriate for my income/student lifestyle. Manny and Joe's organizational skills make for an easy purchasing process. I have already recommended Key Hyundai to friends and family looking for an affordable, reliable car with an excellent customer service experience, and will continue to do so. The individuals at Key clearly enjoy what they do, and do all that they can to please their customers. More

My shopping and purchasing experience with the entire staff was the BEST!!! I have encountered!!!! WAYNE MURRAY, whom I worked with the entire day, displayed a truly genuine interest and concern for me staff was the BEST!!! I have encountered!!!! WAYNE MURRAY, whom I worked with the entire day, displayed a truly genuine interest and concern for me as PERSON -not merely someone he was just selling a car to. His whole orientation was from the CUSTOMER'S and PERSON'S point of view. The real/final reason I finally purchased a car from Key Hyundai was WAYNE!!! The staff that I had an opportunity to worked with were "down to earth" pand people-oriented. Throughout the entire process EVERYONE was concerned with meeting my needs-both financially and emotionally. I had reluctantly ventured out to merely "LOOK" and not "BUY". However, the manner in which I was treated by all staff changed from looking to purchasing. They will have my business for a LONG TIME. More

Sales agents are very persausive as they should be in there field of work. I visited this specific location,filled out the loan application, and they took full deposit, in cash, before the loan was appov there field of work. I visited this specific location,filled out the loan application, and they took full deposit, in cash, before the loan was appoved. They dont return phone calls nor is it as easy to get your refund as it was giving it to them. I gave cash money and now,Im still waiting for a paper check in the mail. Ive been dealing with them for a week now, an all I want is my money back. Sales agent Adam, ganrenteed me, if I was unable to be approved for a car, I would get full refund back. My next move will be to contact the Better Business Bureau to make a report, following a civl court case. I WOULD NEVER, EVER, RECCOMMEND THIS DEALERSHIP. PLEASE BUYERS BEWARE More

This is my third Elantra all purchased at the same dealership. We purchased the Elantra Limited with the navgation system which includes a lot of electronics. Tommy spent at least an hour going over dealership. We purchased the Elantra Limited with the navgation system which includes a lot of electronics. Tommy spent at least an hour going over the car with us explaining how every thing worked. I was very impressed with him and his knowledge. The people in the dealership are very friendly and cordial they cannot do enough for you even after the sale is made. Tommy closing remark to me was "you know where I am if you need me" More

Everyone was very friendly. We got the car with all the features we wanted at a very good price. I would recommend this dealer to a friend. features we wanted at a very good price. I would recommend this dealer to a friend. More