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Key Hyundai of Milford

Milford, CT

4.6
3,112 Reviews

566 Bridgeport Ave

Milford, CT

06460

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Showing 3,112 reviews

February 07, 2025

shelley geriak 4 reviews 2 hours ago New I would’ve never purchased my car from Key Hyundai if it wasn’t for Andy and Haley! Andy is very down to earth and Key Hyundai is lucky to have him if More

by seyshellg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayley Maxwell
Feb 11, 2025 -

Key Hyundai of Milford responded

Thank you for sharing your feedback, and we’re truly sorry to hear about the challenges you faced during your experience with us. We understand how frustrating this situation must have been, especially with the lack of communication and transparency you encountered. While we’re glad that Andy and Haley were able to help you, we’re disappointed that the process didn’t meet your expectations, particularly in financing and handling the additional charges. We’ll make sure to review this with our team to improve the overall experience for our customers moving forward. If you’d like to discuss this further or resolve any outstanding concerns, please don’t hesitate to reach out to us directly at (203) 877-6820. Your satisfaction is important, and we would appreciate the opportunity to make things right.

January 26, 2025

Haley Maxwell, a former coworker and friend reached out to me to let me know, she is working at Key Hyundai in Milford. I've driven Toyota's for the past 13 years. I let Haley know, that Andy Constantina More

by G Powers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Maxwell and Andy Constantinaou
Jan 27, 2025 -

Key Hyundai of Milford responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Haley and Andy were able to make your car-buying process so seamless and stress-free. It’s great to know that they took the time to explain all the features of the Hyundai Tucson and made sure you felt comfortable every step of the way. We truly appreciate your trust in them and are so happy you love your new car. If you need anything in the future, don’t hesitate to reach out. Best Regards, Bobby Stevens Managing Partner

January 23, 2025

I saw a car online drove there to purchase and they started playing with numbers their sales mangers sit behind glass and the salespeople run back and forth like puppets they didn't care if I could aff More

by cuda
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dominique
Jan 24, 2025 -

Key Hyundai of Milford responded

Thank you for sharing your experience with us. We're truly sorry to hear about the issues you encountered during your visit. This is not the level of service we strive to provide, and we regret that we didn’t meet your expectations. Your feedback is invaluable, and we take it seriously. We’d like the opportunity to make things right and understand more about what happened. Please reach out to us at (203) 877-6820 so we can address your concerns directly. We apologize again for any inconvenience caused and appreciate you bringing this to our attention.

Jan 25, 2025 -

cuda responded

I still have not heard back from Jill Merriam who i sent an email to I do not believe you care that much about the customer.

January 21, 2025

I absolutely love this dealership. This Hyundai dealership location always has a good inventory of vehicles to choose from and no matter what someone decides on, pre-owned or new, Hyun More

by b.Michael.p94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayley Maxwell, Nick Pellegrino
Jan 22, 2025 -

Key Hyundai of Milford responded

Thank you so much for your thoughtful review! We're thrilled to hear that you had such a positive experience with Hayley and Nick. It’s great to know that we could help you find the perfect 2025 Elantra that fits your needs. We truly appreciate your kind words about our inventory, customer service, and the care Hayley took in understanding exactly what you were looking for. Enjoy your beautiful new Elantra—it sounds like it’s everything you hoped for! We look forward to assisting you again in the future. 😊🚗

January 20, 2025

I went on Saturday 1/18 to speak with the salesman Andy about returning my current Santa Fe as the lease was up. He was very friendly and after talking a little bit about what I wanted he showed me a new 2 More

by lhosking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Constantinou
Jan 20, 2025 -

Key Hyundai of Milford responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Andy provided exceptional service and guided you through the process of returning your lease and getting into a new 2024 Santa Fe. His friendliness, knowledge, and patience truly make him stand out. Congratulations on your new vehicle, and we hope you enjoy all the features Andy walked you through! If you need anything, don't hesitate to reach out or stop by again. 😊

January 11, 2025

Thank You to Haley Maxwell professionalism and kindness on helping with my purchase the best! More

by VBlan65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Maxwell
Jan 14, 2025 -

Key Hyundai of Milford responded

Thank you so much for your kind words! We're thrilled to hear that Haley Maxwell was able to assist you with professionalism and kindness throughout your purchase. We truly appreciate your feedback and are so glad you had such a positive experience. Enjoy your new vehicle!

January 09, 2025

Key Hyundai of Milford went above and beyond to get me the car I wanted! I was being a bit picky and wasn't the biggest fan of the interior and they went out of their way to find me the exact color I pref More

by Cattabone724
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andreas Constantinou , Nick Pellegrino
Jan 10, 2025 -

Key Hyundai of Milford responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Andy and Nick at Key Hyundai of Milford went above and beyond to get you the perfect car. It's fantastic that they kept you informed throughout the entire process and made sure you were comfortable with every detail. We’ll be sure to pass along your appreciation to both of them! If you need anything else, don’t hesitate to reach out. Enjoy your new car, and thank you again for your trust in us! 😊🚗 Best Regards, Bobby Stevens Managing Partner

January 03, 2025

Hayley made my lease renewal seamless, ensuring comfort and support throughout the entire process. Highly recommend! More

by naomi10801
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hayley
Jan 03, 2025 -

Key Hyundai of Milford responded

Thank you so much for sharing your experience! We’re thrilled to hear that Hayley made your lease renewal process seamless and provided you with the support you needed. Your recommendation means the world to us. If you ever need assistance again, we’re here to help! Enjoy your renewed lease, and we look forward to working with you again in the future! 🚗💙 Best Regards, Bobby Stevens Managing Partner

January 03, 2025

Energetic and accommodating. Handled all of the insurance changeover and ordering new plates for our of state buyer More

by Oldman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haylee Maxwell
Jan 03, 2025 -

Key Hyundai of Milford responded

Thank you for your kind feedback! We’re so glad to hear that our team was able to make the process smooth and accommodating, especially with the insurance changeover and out-of-state plate ordering. We truly appreciate your trust in us and look forward to assisting you again in the future! 🚗✨ Best Regards, Bobby Stevens Managing Partner

January 03, 2025

Customer service was phenomenal. Hayley Matthews and Eduardo were vey professional and efficient every step of the way. More

by Tavares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayley Matthews, Eduardo Velasquez
Jan 06, 2025 -

Key Hyundai of Milford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Hayley Matthews and Eduardo provided you with phenomenal service. Their professionalism and efficiency truly make a difference, and we appreciate your kind words. We look forward to assisting you again in the future!

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