Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
56 Reviews of Key Hyundai of Manchester - Service Center
Sort by
January 26, 2019
Always nice to see a familiar face I bought my car at this location and have had all my maintenance done here as well. It is always nice to go into a business and have a familiar face. I bought my car at this location and have had all my maintenance done here as well. It is always nice to go into a business and have a familiar face. Dustin has been the best advisor that anyone can get. He always makes me feel comfortable with any service that needs to happen and knows that surprises aren't fun. He builds relationships with his customers and shows he truly cares. More
by reviwer
Employees Worked With
Dustin Maynard
November 17, 2018
Always great service Dustin always gets me in and out of the dealership quickly for my maintnece. I always get my car back freshly washed and driving just like new after e Dustin always gets me in and out of the dealership quickly for my maintnece. I always get my car back freshly washed and driving just like new after every maintence visit. I wouldn’t bring my car anywhere else for service in the area. Everyone is always super friendly. More
by ALLIE.REIVIK
Employees Worked With
Dustin Maynard
November 10, 2018
Horrific service Will not purchase another car from this dealership. Horrific service department. The last time that I was here; I was told that I’d be in and out in 3 Will not purchase another car from this dealership. Horrific service department. The last time that I was here; I was told that I’d be in and out in 30 minutes. 4 hours later told; I’d be out in 20 minutes. Today I came in for an oil change and a couple of recalls; 2 hours later told; could be another 20 - 25 minutes. Absolutely terrible. More
by Don P. Manchester
Employees Worked With
Dan Freitas
November 09, 2018
Diagnostic Check All the indicator lights were blinking in my car. Brake/Tire pressure/Engine/odometer going up and down. I don't understand why I was charged if it All the indicator lights were blinking in my car. Brake/Tire pressure/Engine/odometer going up and down. I don't understand why I was charged if it was a glitch... More
by Nicole73
Employees Worked With
Nick DiGregorio
July 12, 2018
Great Job Receive a great job from Dustin each and every time. Service is done on time if not ahead of schedule. Highly recommend this service person. Receive a great job from Dustin each and every time. Service is done on time if not ahead of schedule. Highly recommend this service person. More
by francy510
Employees Worked With
Dustin Maynard
June 23, 2018
David is excellent David is outstanding, he delivers excellent service, customer focused, a extremely knowledgeable. He and Dustin and jimmy are awesome and always take David is outstanding, he delivers excellent service, customer focused, a extremely knowledgeable. He and Dustin and jimmy are awesome and always take good care of me. Thanks guys! More
by Judgek
Employees Worked With
David Michaels, Dustin Maynard
June 13, 2018
trash Bought a genesis coupe ultimate brand new in march of 2015. Just recently noticed the clear coat on the front and rear bumper covers is peeling off, a Bought a genesis coupe ultimate brand new in march of 2015. Just recently noticed the clear coat on the front and rear bumper covers is peeling off, as well as discoloring and doesn't match the body paint of the car. Car has 26000 miles on it. I was told that the bumpers were not factory paint. I told them the car has never been hit or scratched. I was basically told i was lying. So apparently they figure my car was hit in front and back, i paid cash to a body shop to repaint it and instead of going back to whomever they think painted it, I drove over an hour to the dealer i bought the car from to try and weasel some paintwork. This is the second genesis coupe i bought here since 2012. I am beyond insulted and will take my business elsewhere and recommending to everyone else to do the same. Completely unacceptable. More
by michael lee
Employees Worked With
Chris Brown, Joshua Gamache
March 30, 2018
Efficient and fast With such a busy schedule, I took my car in for an oil change and I was quickly greeted. My car was serviced by Dustin. He was very thorough went over With such a busy schedule, I took my car in for an oil change and I was quickly greeted. My car was serviced by Dustin. He was very thorough went over everything with me and the process did not take long at all. I definitely recommend this place. Thank you Dustin. More
by Madeline
Employees Worked With
Dustin Maynard
March 28, 2018
Great service OK so I want to start by saying,”CARWASH!!!” It was so cool to have my oil change and car washed all under an hour AND for under $40. Hyundai of Manch OK so I want to start by saying,”CARWASH!!!” It was so cool to have my oil change and car washed all under an hour AND for under $40. Hyundai of Manchester CT is the place to go. More
by Dmerced
Employees Worked With
Steven Cerasoli Jr.
December 21, 2017
Thank you David Michaels David Michaels, service advisor, went above and beyond to ensure my service experience went smoothly. He was professional, well spoken, provided re David Michaels, service advisor, went above and beyond to ensure my service experience went smoothly. He was professional, well spoken, provided reasonable options, listened and addressed all of my concerns. He came up with a solution that worked well within my budget and timeframe. Thank you David Michaels. More
by MICHAEL PEARLMAN
Employees Worked With
David Michaels
