Key GMC of Rochester - Service Center

Was a very professional yet friendly like family experience. Very beautiful and clean establishment. I would highly recommend them. experience. Very beautiful and clean establishment. I would highly recommend them. More

Very professional and outstanding customer service. I will be bringing my vehicle here for all needs in the future. I will be bringing my vehicle here for all needs in the future. More

Made an appointment over the phone, they never mentioned that they had moved, when I got to the new place they didn’t have my appointment on the books. I declined having my air filter replaced and I had to that they had moved, when I got to the new place they didn’t have my appointment on the books. I declined having my air filter replaced and I had to sign a paper saying I declined this service. More

brought my car in on Thursday as it was stuck in 4wd and had som other on going issues told them my primary concern was the 4wd and they said they would look at the other issues Monday. Tuesday rolls around had som other on going issues told them my primary concern was the 4wd and they said they would look at the other issues Monday. Tuesday rolls around I call for an update and they said they refuse to work on my vehicle with no explanation. I asked to speak to a manager yet there was none to assist me. More

Excellent Always been friendly, courteous and professional. I don't have any other words that I can type. Keyboard has only select letters that I can use Always been friendly, courteous and professional. I don't have any other words that I can type. Keyboard has only select letters that I can use More

I have been to Key two times now for service and am happy with the service I received. I will continue going to Key for my service with the service I received. I will continue going to Key for my service More

Thanks very much for your great service. I really appreciated Liz’s help In getting me in for my inspection and I appreciate the fact that it was complimentary. Great place I’ll definitely keep comin appreciated Liz’s help In getting me in for my inspection and I appreciate the fact that it was complimentary. Great place I’ll definitely keep coming back. More

Very accommodating they seem to be on top of things. Unlike some other dealers they are honest about what needs to be done. No made up problems Unlike some other dealers they are honest about what needs to be done. No made up problems More

Explained everything well. A lot of stuff that`s new to me. The service dept fixed my issue fast. I got right in. Liz was always friendly and helpful. They always are there if I have a question or need anything The service dept fixed my issue fast. I got right in. Liz was always friendly and helpful. They always are there if I have a question or need anything. More

Check engine light /stalling I brought my equinox there for a issue with car stalling They were very friendly plus fixed issues within 45 minutes I was on my way with a smile o I brought my equinox there for a issue with car stalling They were very friendly plus fixed issues within 45 minutes I was on my way with a smile on my face. Did I mention that I took my Chevy to a gmc dealership by mistake and they took care of it. More