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Key GMC of Rochester - Service Center

Rochester, NH

4.8
109 Reviews

109 Reviews of Key GMC of Rochester - Service Center

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September 30, 2024

They were very attentive and got me right in. Their communication was great throughout the process. More

by kboisvert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Engine and transmission warranty was still good. The dealership informed me of a 200 dollar diagnostics fee to be paid if they couldn't find a problem under the warranty. I am so done with GM tha More

by cestevec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name, but they were polite and cordial.
September 23, 2024

Always been great every time I’ve gone in there very helpful makes it easy More

by BRIANMSHANE74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Service advisors were great very nice and professional the dealership was very nicewill definitely return to this dealership More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The salesman was knowledgeable about the vehicle I purchased. He was articulate and thorough during the sales process More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvinson Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Excellent service department. I only trust Key GMC with my GMC Terrain and GMC Sierra. More

by BKBUTTRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christy
September 10, 2024

The service department performed the work quickly and contacted me before additional work was done. More

by Roger D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Great service department. Heading out on trip had overheating issue. Took in immediately and solved quickly. Have used for last year for servicing vehicle. Fair and keep y More

by dpbracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

They are great to deal with. Punctual and efficient with their communication. Very satisfied with the service. More

by KATE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Super helpful to repair my truck under warranty the day after I dropped it off. Would recommend to anyone needing service on a GM product. More

by rf350twin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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