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Key GMC of Rochester - Service Center

Rochester, NH

4.8
192 Reviews

193 Reviews of Key GMC of Rochester - Service Center

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April 12, 2025

They did a great job refinancing my lease since i wanted to keep my car. Did everything in just a couple of hours. More

by Lovemyram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Well truck had a problem with something that kelp the engine light on the service lady kept on it until fixed very accommodating Good service !! More

by vprien
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chis in service very good
April 10, 2025

They took care of my inspection sticker immediately without an appointment Thank you for helping me out More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

The service department does a great job. Paul was able to jump through hoops to get my transmission pulled out and a new one in between snow storms so my truck was ready to plow when I nee More

by johnscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

Only service I have had is one and every thing went very well with now issues. More

by girardpat6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

The work is good no complaints about the service department but management is terrible and they get the service department to back them on using cheap parts More

by aaronleroux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Proulx
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvinson Veras
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Great job, as usual. Service personnel, both admin and techs were wonderful to deal with. More

by ccmpm2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Absolutely perfect! Both of them truly understand customer service I would recommend Key auto service More

by Jtrayer
Recommend Dealer
Yes
Employees Worked With
Kristy and paul
March 28, 2025

It was excellent. Paul took very good care of me. Keep up the good work. More

by JSULLIVAN527
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
March 28, 2025

Great to deal with. Service was excellent and fast. Reviewed the truck with me and showed me everything that I needed to know More

by dhoude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Proulx
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvinson Veras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alye and Nick
2
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