Key GMC of Rochester - Service Center

Great customer service The people who answered the phone is always pleasant. And Paul the service manager has been very nice and helpful!!! Great customer service... thank y The people who answered the phone is always pleasant. And Paul the service manager has been very nice and helpful!!! Great customer service... thank you Paul More

Always very good and caring! Caring and considerate. No one else ever touches my car. Excellent service and recommendations. Convenient and courteous. Would recommend to anyone Caring and considerate. No one else ever touches my car. Excellent service and recommendations. Convenient and courteous. Would recommend to anyone for service at anytime. More

Service and tire vibration. Replacement of two tires. The service was done well and there was no issues with the technician and his work. I was on a tight timeline and other than not returning calls the d The service was done well and there was no issues with the technician and his work. I was on a tight timeline and other than not returning calls the department handled everything very well. More

First Service Appointment for new Buick I had a 1pm appointment for my first service on my wife's new Buick Encore. As always Paul provided us with excellent customer service. I had a 1pm appointment for my first service on my wife's new Buick Encore. As always Paul provided us with excellent customer service. More

Excellent I was very pleased with my service. I had an 8 AM appointment for a recall and also services on car such as oil change exc. and I was ready to leave a I was very pleased with my service. I had an 8 AM appointment for a recall and also services on car such as oil change exc. and I was ready to leave at 9am. Service was great. More

Maintenance 1 Easy to schedule online and revised my schedule due to a storm. Very easy and accommodating. Ride to work with valet alway pleasant. Happy with ser Easy to schedule online and revised my schedule due to a storm. Very easy and accommodating. Ride to work with valet alway pleasant. Happy with service and result. More

Honest service Fast, friendly, honest service with a smile. Comfortable waiting area and very courteous service people. I always feel confident having my vehicle se Fast, friendly, honest service with a smile. Comfortable waiting area and very courteous service people. I always feel confident having my vehicle serviced here that the work was done right and I wasn't over charged. More

Maintenance seemed very anxious to help us. Always willing to help and answer any concerns. stated they hoped we would be returning.This was just a routine visit so can't say much more. Always willing to help and answer any concerns. stated they hoped we would be returning.This was just a routine visit so can't say much more. More

Great experience Quick and to the point, easy to deal with for scheduling and for picking up. Kept me up to date with any extra maintenance needed. Quick and to the point, easy to deal with for scheduling and for picking up. Kept me up to date with any extra maintenance needed. More