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Key GMC of Rochester - Service Center

Rochester, NH

4.7
214 Reviews

214 Reviews of Key GMC of Rochester - Service Center

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June 06, 2025

Great service center, communication about appointment was excellent. Inspection was done in a timely manner and the staff is amazing! More

by Rdhines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy 5 stars
June 05, 2025

Service is always consistant and completed with no issues. Online scheduling of service is easy and straight forward. Service representatives explain everything and keep you informed. More

by DHOLOVICH215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
June 05, 2025

Service manager and advisor were both excellent to work with. Great job Key GMC as always. More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Service is always consistant and completed with no issues. Online scheduling of service is easy and straight forward. Service representatives explain everything and keep you informed. More

by DHOLOVICH215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Michaud
June 03, 2025

Paul and the team was amazing. Quick and easy service visit. They answered all of our questions in a quick and timely manner. Highly recommended. More

by PolliniReed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Service was prompt and pn time some services were over priced , new air filter for 99.00 was way high More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I've been a customer of this GMC dealership since 2018, and overall, I’ve been pleased with the service I've received over the years. The team has generally been honest, straightforward, and professional, More

by enzomastroianni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Sansoucie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy
May 26, 2025

Short notice for oil change, going on a trip, got me right in, thank you More

by Jcah010
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Sansoucie
May 23, 2025

Just like every other dealership it's 1 big scam. Way over priced. I am ready to buy a car from the 90s. No xxxxxxxx scams to worry about. More

by JKAZZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Sansoucie
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Matt was easy to work with. I appreciated his guidance in selecting it and assistance setting it up. More

by none24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
1
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