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Key GMC of Rochester - Service Center

Rochester, NH

4.8
192 Reviews

192 Reviews of Key GMC of Rochester - Service Center

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April 25, 2025

My husband & I have bought our last three vehicles from Key Auto (originally went to the Somersworth location before they relocated). They’ve always been honest, professional & up front about the work tha More

by EMMAMAIL1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy deserves a raise!!
April 24, 2025

The only reason why I had my oil change there was because of an $89 coupon. I am not a fan of a seven dollar shop fee or 3% use of my GM credit card. and they didn’t rotate my tires like what was supposed to More

by SWILLIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
April 24, 2025

I had an appointment. Got right in. Took less than an hr. Very friendly staff More

by syd
Recommend Dealer
Yes
Employees Worked With
Service dept
April 24, 2025

I came in for an inspection on my car outstanding and fast service and very friendly I was in and out thank you soo much More

by joshandsam20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

they were prompt and very professional. They hauled the truck away with no problems and delivered it to where it was going. More

by CLARINAGRACA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I’ve been going there since they opened for oil changes and warranty work on my vehicles always great customer service More

by Rmlmnra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristy Michaud
April 16, 2025

Was treated like crap they are true used car salesman one step above a scammer... I will never do business with them again More

by aaronleroux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Sansoucie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Proulx
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elvinson Veras
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Made my oil change smooth as possible. Service advisor Kristy was top notch! Thank you! More

by peaslee12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
April 15, 2025

Easy. Fast. Fair. Very good customer service. Quickly answered questions. Good pricing. Clean and inviting space to wait. More

by AMYGIBBS4321
Recommend Dealer
Yes
April 12, 2025

They did a great job refinancing my lease since i wanted to keep my car. Did everything in just a couple of hours. More

by Lovemyram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sansoucie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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