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153 Reviews of Key Ford of Rockland - Service Center
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September 21, 2024
Service department seems short staffed long wait for appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs appointments took over 5 weeks to complete my repai from the time I attempted to schedule an appointment to diagnose the problem to the time repairs were completed More
by Kempdh69
Verified CustomerEmployees Worked With
September 20, 2024
Easy, quick, effective - what more could I ask for? And a good work/waiting space, which is really appreciated. And a good work/waiting space, which is really appreciated. More
by RBETTERLEY
Employees Worked With
September 18, 2024
Not pleased with service I received ! My car was still under warranty and you didn’t fix it correctly it continued to get worse , until warranty went bad then you decided to tell me what My car was still under warranty and you didn’t fix it correctly it continued to get worse , until warranty went bad then you decided to tell me what was wrong and that it would be close to 7000 . I was working with a manager two different times which both were fired and I got left with nothing but payments in a car that had severe issues and a repair bill that wasn’t my responsibility. You are unorganized, unprofessional and you do not back up your warranties . Big disappointment my family who had purchased cars from you all will never purchase from you again , also many complaints from other people ! Good luck ! More
by Djevixu
Employees Worked With
September 16, 2024
We are another small business in the area. We needed some work done on one of our customers vehicles. They were able to work us in around other apartments to get us taken care of. Caleb took g We needed some work done on one of our customers vehicles. They were able to work us in around other apartments to get us taken care of. Caleb took good care of what we needed. More
by rwgliddenautbody
Employees Worked With
Caleb Wight
September 15, 2024
Decent experience, very accommodating. Everyone works together well for the sell. This review is counting words. Everyone works together well for the sell. This review is counting words. More
by MATTHEW.HEDRICH
Employees Worked With
August 31, 2024
A one week job took five to complete. And although work was done under the warranty, the noise that I brought it in for still persisted and I was told that was normal. And although work was done under the warranty, the noise that I brought it in for still persisted and I was told that was normal. More
by markranger
August 30, 2024
Very helpful, great customer service Jessie and the crew are awesome. Clean, comfortable will definitely return are awesome. Clean, comfortable will definitely return More
by lindat0414
Employees Worked With
August 22, 2024
An hour and a 1/2 for a oil change and an inspection, which my vehicle failed and the prior oil change. When I was there, my car was absolutely fine.But suddenly now it's not. Now it needs out of the blu which my vehicle failed and the prior oil change. When I was there, my car was absolutely fine.But suddenly now it's not. Now it needs out of the blue seventeen hundred dollars of work. This is on top of it all The tech didn't know anything about my account for I had to answer the questions that I had regarding my vehicle. I'm not impressed.. More
by SLN2310
Employees Worked With
