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Key Ford of Rockland - Service Center

Thomaston, ME

4.2
153 Reviews

153 Reviews of Key Ford of Rockland - Service Center

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October 10, 2024

Responsive service and knowledgeable techs. I am happy with the service and have been for years More

by CHUCK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Good service ! Everyone was courteous! Happy with the customer pickup and delivery. Thank you all . More

by andreasaulnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

The dealership treats clients politely and professionally! Highly recommend them to anyone who is searching for a reliable vehicle and service. More

by koolkeith39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Helpful clean professional . Customer service is friendly and prompt . Need more cars in show room for customers to view while waiting for your service completion. Tv on in wa More

by bob@schilke.cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Andrew (salesman) was great to work with as was Seth (business manager), we got a great deal. More

by hpjunkie79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
September 29, 2024

Very great people , they will do all they can to help you get the car you want . More

by dalegriffin007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Batty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

$75 to replace a blinker bulb…. .not coming back ….. I’ll pass next time. Thank You! More

by LINDAELLIOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I found the Key Ford staff to be both courteous and knowledgeable. I will definitely use their services again. More

by drusch99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Everyone was so courteous and i spoke directly with the service technician who provided me with some useful suggestions which made sense. BTW my Ford Explorer is 27 years old (1997) and runs like a spinnin More

by Jvgbcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Strong
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Always provides good service and answers my questions to my satisfaction. I have been bring to Ford for service for nine years. You sold my my F-150; thanks. More

by MEHITTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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