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Key Ford of Rockland
Thomaston, ME
284 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 284 reviews
December 21, 2024
Excellent customer service. Was able to rectify issue with tire. Plus recalibrated tire pressure settings. Was able to rectify issue with tire. Plus recalibrated tire pressure settings. More
by LOGCBN69
Verified CustomerEmployees Worked With
December 19, 2024
Calab was excellent in explaining to me why my car failed inspection and his customer service was outstanding. inspection and his customer service was outstanding. More
by richard.mayo11
Employees Worked With
December 14, 2024
The service is really fast and convenient, everyone was nice and kund. Good service indeed! nice and kund. Good service indeed! More
by devilla.vanessa@yahoo.com
Employees Worked With
December 13, 2024
Everyone was great. Originally started with With Andrew on site looking at trucks. I passed the purchase to one of my employees and he contacted the internet purchasing Originally started with With Andrew on site looking at trucks. I passed the purchase to one of my employees and he contacted the internet purchasing division. Everyone was great at this dealership More
by scottabbotoni
Employees Worked With
December 10, 2024
Prompt service. Caleb also submitted everything for my ford rebate and assisted with my military discount. Caleb also submitted everything for my ford rebate and assisted with my military discount. More
by JERRADROBINSON
December 07, 2024
Lucas was very awesome to work with! Definitely be going back to see him in the future for another vehicle! Definitely be going back to see him in the future for another vehicle! More
by tguptill622
Employees Worked With
December 02, 2024
I have been happy how I have been treated after purchasing my vehicle last March. Thank you. purchasing my vehicle last March. Thank you. More
by jgconlan
November 27, 2024
Very excellent personality, listens greatly, and what I think is great that he talks so naturally like a friend ,gave some of himself after I asked him about his mom. I guess very open smiling, happy. Tha think is great that he talks so naturally like a friend ,gave some of himself after I asked him about his mom. I guess very open smiling, happy. That is one of the best qualities a person can have. And I have been around car shopping for years. I hope he stays the way he is and others can learn from him , just be themselves. More
by shilsannnoy
Employees Worked With
November 26, 2024
I had a fantastic experience from first contact to driving off the lot with my new Bronco. Great staff and very helpful people. driving off the lot with my new Bronco. Great staff and very helpful people. More
by KATEBLACKMER
November 26, 2024
Was really looking for something but did not know what. Claire Eugley was amazing in helping me. I was in a bad spot with the car loan I had as I got it when I had very bad credit when I got it. Credit is Claire Eugley was amazing in helping me. I was in a bad spot with the car loan I had as I got it when I had very bad credit when I got it. Credit is good now but hard to come back from a loan like that. She found a new demo car with alot of rebates. She worked for days butane it happen. Will be going back to key ford for next svu. More
by tidor8291
