Key Ford of Hazleton
Hazleton, PA
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On a recent trip from Canada to the Gulf Coast, we experienced some mechanical problems with our truck. As it was a Friday afternoon, we knew that if we didn't get it fixed, we could be stuck for the experienced some mechanical problems with our truck. As it was a Friday afternoon, we knew that if we didn't get it fixed, we could be stuck for the weekend. Key Ford of Hazleton took care of us right away. They diagnosed and repaired the problem and had us back on the road in no time. Exceptional customer and highly recommend this dealership! Special thanks to Dominick for taking such great care of us! More
I was Disappointment that Ford does not make the parts for the 2002 Thunderbird anymore. I do appreciate your honesty and trying to help me as much as I can. I’m trying on my own to get the parts so we ca for the 2002 Thunderbird anymore. I do appreciate your honesty and trying to help me as much as I can. I’m trying on my own to get the parts so we can fix it. More
Very happy with most recent service. Dealer had to install new tires and do regular 5,000 mile service. All done in a reasonable amount of time. Service guy George was very cooperative with all my r install new tires and do regular 5,000 mile service. All done in a reasonable amount of time. Service guy George was very cooperative with all my requests, including using my rewards points and checking that tire pressure was correct. Friendly staff, even though I didn't buy the car there. More
I had body work done on my car and they did an excellent job. They kept me informed throughout the entire process and were flexible with drop off and pick up times. job. They kept me informed throughout the entire process and were flexible with drop off and pick up times. More
I have been dealing with Barber Ford since we moved to Luzerne Cnty now 12 yrs. They are very friendly, helpful, easy to deal with and their Service Dept. is A+. You call them for service and they are alw Luzerne Cnty now 12 yrs. They are very friendly, helpful, easy to deal with and their Service Dept. is A+. You call them for service and they are always very accommodating! I wouldn’t buy a Ford anywhere else! More
Had a mechanical issue with my new Explorer- the finance manager Rick delivered a loaner car to my home and then arranged to return my car to me after it was repaired. Excellent service! manager Rick delivered a loaner car to my home and then arranged to return my car to me after it was repaired. Excellent service! More
Excellent service. I had a problem with my key fob and they checked it to find that there was a problem and replaced it with a new one. Great service. I had a problem with my key fob and they checked it to find that there was a problem and replaced it with a new one. Great service. More
We always use Barber Ford. Service is always great and employees efficient and courteous. Will continue to visit the Service department keep Up the great service! employees efficient and courteous. Will continue to visit the Service department keep Up the great service! More
New Escape purchase Have purchased many vehicles from Barber Ford. They are always professional and fair. Everyone at the dealership is friendly and courteous. Bob and Have purchased many vehicles from Barber Ford. They are always professional and fair. Everyone at the dealership is friendly and courteous. Bob and Rick made the buying process easy. More