Key Ford of Exeter

EXCELLENT. I never in my life thought I would rate a car dealer as an excellent establishment. I have waited almost 6 years and 100,000 miles to purchase a new I never in my life thought I would rate a car dealer as an excellent establishment. I have waited almost 6 years and 100,000 miles to purchase a new car because I have found in the past, the process to be a dreaded experience. Kathy-Jo Donahue, car salesperson was extremely helpful, knowledgeable, and caring. From the moment I met her at the door, I knew this would be a good experience. Kathy-Jo and her sales manager, Tom Washington went above and beyond to make sure I was comfortable and satisfied with my trade-in and new purchase. Kathy-Jo messaged me on the day of pick up for a time to come in and sign papers they already prepared which made it a painless and time saving experience. As a mother of two young kids and working full-time, my time is everything. My new car was sitting out front, beautifully detailed and filled with gas. She even took the time after the sale to make sure I was able to hook up my phone to the Bluetooth system for ease of accessibility. My husband buys new trucks every other year for his business and up until finding Key Ford and specifically Kathy-Jo, he has always bought out of the area due to not being happy with the dealerships in our area. Our family and extended family are all FORD owners and will always go to Kathy-Jo for all future purchases. Do yourself a favor, if you’re looking for a new car, check out Key Ford and ask for Kathy-Jo Donahue. As a previously disappointed car buyer in the past, I can say with full confidence you will not be disappointed with her ability to make you comfortable with your purchase. Thank you Kathy-Jo and Tom Washington for changing my outlook on the car buying experience. You two make a great sales team. More

I can’t thank Kathy Jo enough for helping me with this purchase. I’ve said it before but I’ll say it again Kathy Jo has sold me and my family over 15 vehicles and each time it’s easy and seamless. Thank y purchase. I’ve said it before but I’ll say it again Kathy Jo has sold me and my family over 15 vehicles and each time it’s easy and seamless. Thank you Kathy Jo and Key Ford. More

Any questions I had Billy answered for me. He wasn't pressuring and treated me fairly. I will return to buy again! He wasn't pressuring and treated me fairly. I will return to buy again! More

Absolutely the best experience I have ever had purchasing a vehicle! Mike Wassel, Billy Williams and Aaron Jordan were wonderful! a vehicle! Mike Wassel, Billy Williams and Aaron Jordan were wonderful! More

I drove the 1. 5 hours to purchase my Jeep from Mr. Williams after speaking to him on the phone. His professionalism and politeness on the phone convinced me to tak 5 hours to purchase my Jeep from Mr. Williams after speaking to him on the phone. His professionalism and politeness on the phone convinced me to take the ride out. I'm glad I did because I returned the next day to finalize the purchase on my Jeep Gladiator. I was in and on my way home with my new purchase in about an hour. Everything was prepared and ready to go for me when I arrived. Excellent service. More

Kathy Jo was excellent vary easy to work with would recommend her to our friends Great sales woman recommend her to our friends Great sales woman More

I’m so thrilled with my Ford Expedition! The team at Key Ford made my hunt for a car so easy and called me right away with the perfect one for me. The buying process was so smooth and fast! The team at Key Ford made my hunt for a car so easy and called me right away with the perfect one for me. The buying process was so smooth and fast! Five stars! More

Staff was pleasant and significantly exceeded my expectations. Would definitely recommend to others. It was worth the 2+ hour drive. expectations. Would definitely recommend to others. It was worth the 2+ hour drive. More

This is the best experience I’ve had buying a car in my 85 year experience buying cars. I would recommend Billy to anyone who cares to know! 85 year experience buying cars. I would recommend Billy to anyone who cares to know! More

Great dealership with an awesome sales and financing staff. Kathy Jo was very helpful though the entire process and Aaron was awesome helping with financing. Bought multiple vehicles from here and will staff. Kathy Jo was very helpful though the entire process and Aaron was awesome helping with financing. Bought multiple vehicles from here and will continue to come back. More