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Poulin Chrysler Dodge Jeep Ram - Service Center

Rochester, NH

4.5
320 Reviews

320 Reviews of Poulin Chrysler Dodge Jeep Ram - Service Center

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January 16, 2025

I’m not sure what happened to the service department but the last two visits have not been great. Last month the Service Manager told me that a check engine light comes on when a scan tool is hooked up. Now More

by mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aristedes Poulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The Rochester crew took really good care of my car, I'll definitely be coming back for my next service! More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Napekoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gammon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen Dube, Madison Lawrence, Haley Collins
January 13, 2025

Sales Rep Austin was quick to reply and answered all of our questions thank you More

by Timothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Napekoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gammon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Very friendly receptionist when I arrived, Haley Collins, very professional, directed me to waiting area and kept me updated on my service being done on my vehicle More

by Karengore7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
January 10, 2025

I’ve recently bought two cars through Key Auto. The service and the sales department are excellent! More

by SMITHJAIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Napekoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Reliable. Timely. Communicated extra and unanticipated charges before commencing. All good and thank you for easy service call More

by nealhesler
Recommend Dealer
Yes
Employees Worked With
Service rep
January 10, 2025

Service people were courteous and attentive, and the wait time was reasonable. I am satisfied with your service department. More

by SUSANLD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service reps very attentive and helpful. Great waiting room, clean, have snacks and coffee available. Clean bathrooms. More

by edpattersoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Good customer service. Explained what needed to be done for fixing Jeep. Amount quoted for the service is what I was charged More

by tdamon2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen customer service for garage
January 04, 2025

Something I look for when I trust someone else to work on my truck is knowledge and professional. Which is what I always find here thanks! More

by speedsterdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aristedes Poulis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Duffy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Napekoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lukas Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Gammon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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