Key Chrysler Dodge Jeep Ram of Rochester

Jeep Wrangler purchase Excellent experience especially the Salesman John Riordan. Price was competitive and I like doing business locally rather then on line. Order to deliv Excellent experience especially the Salesman John Riordan. Price was competitive and I like doing business locally rather then on line. Order to delivery time was excellent More

2015 Wrangler Unlimited Totally positive experience across the board! Every person at Poulin was enjoyable to deal with, we especially want to give a big Thank You to Sean & Totally positive experience across the board! Every person at Poulin was enjoyable to deal with, we especially want to give a big Thank You to Sean & Matt for their superb effort. We definitely would recommend this dealership. More

After car #5 the experience keeps getting better. Johnny and Mike, as well as everyone at the dealership goes above and beyond. Brian Poulin always comes out to socialize. The service and parts depart Johnny and Mike, as well as everyone at the dealership goes above and beyond. Brian Poulin always comes out to socialize. The service and parts department demonstrate the same exceptional customer service as the rest of the dealership. I will NOT shop anywhere else irregardless of price. More

Great dealership From day one when we started looking for a new car, everyone at the dealership was great to deal with. We talked to many different people there and ev From day one when we started looking for a new car, everyone at the dealership was great to deal with. We talked to many different people there and every single person was helpful and knowledgable and if they didn't know an answer to our question, they made sure to find out! More

Awessome Buying Experience From start to finish, our experience was easy, pressure free, and painless. This is the third car we have purchased at Poulin's, and while all were r From start to finish, our experience was easy, pressure free, and painless. This is the third car we have purchased at Poulin's, and while all were relatively painless, this one was by far the best. There was a slight glitch early on, but was caught by our salesman. Steve worked very hard toward a resolution, which resulted in an equally great deal. We are very happy, and will continue to recommend this dealership to anyone looking for a car and a great deal. I would also recommend their service department. Grade A service! More

Best Car Buying Experince EVER! From my first email from Lisa Edwards to Aristedes Poulis handing us the keys to our new Jeep Cherokee - our experience was flawless and PERFECT! From my first email from Lisa Edwards to Aristedes Poulis handing us the keys to our new Jeep Cherokee - our experience was flawless and PERFECT! More

Our buying experience Poulin was awesome we bought a 2015 Jeep Wrangler and they did everything possible to help us would recommend them to everyone to go there Poulin was awesome we bought a 2015 Jeep Wrangler and they did everything possible to help us would recommend them to everyone to go there More

A New Car For Elaine My experience with Poulin's was amazing. I really felt that me having a great experience was their priority, no matter what the outcome was. My experience with Poulin's was amazing. I really felt that me having a great experience was their priority, no matter what the outcome was. More

very good sales person took the time to explain the vehicle very detailed no rush no pressure.very good buying experience the team introduction was a new experi sales person took the time to explain the vehicle very detailed no rush no pressure.very good buying experience the team introduction was a new experience being introduced to the parts and service folks really gives a good feeling More

excellent car buying experience I purchased a 2015 Jeep Cherokee Limited from Poulin this past weekend. The Sales person Aristedes Poulis was professional and listened to what I was I purchased a 2015 Jeep Cherokee Limited from Poulin this past weekend. The Sales person Aristedes Poulis was professional and listened to what I was looking for in a new vehicle. He was understanding in regards to my physical limitations in being able to come in for a test drive during bad weather and was fine with us staying in touch via email during the past 6 weeks until I was able to get to the dealership. I had narrowed my car search to a Nissan and a Jeep, but had not driven the Jeep until this past weekend. I loved the 2015 Cherokee Limited. I'm a Jeep lover- still have my 1985 CJ7 Laredo I bought brand new ( I won't part with it). I was a bit hesitant about the Jeep due to the price of the Cherokee I wanted. However when the the numbers were crunched Poulin offered double the trade in value of my inherited Buick than Nissian. Therefore it was no contest- I was able to get the vehicle I REALLY wanted all along. I went home Friday night excited to go back Saturday and pick up my new Jeep. On Saturday when we arrived to pay and pick up the Jeep everyone at the dealership was friendly and great to deal with. My spouse stated to me that it was the most pleasant car buying experience ever and I have to agree. Thanks to everyone. More