Key Chrysler Dodge Jeep Ram of Rochester

Great dealer This dealership had lots of patience and was not pushy at all. We emailed back and forth and when the deal was done I went in and picked up my new wra This dealership had lots of patience and was not pushy at all. We emailed back and forth and when the deal was done I went in and picked up my new wrangler More

Great Customer Service I recently purchased a new Jeep Wrangler JK from Poulin on January 7th. It was one of the best car buying experiences I've had. The people were easy I recently purchased a new Jeep Wrangler JK from Poulin on January 7th. It was one of the best car buying experiences I've had. The people were easy to work with and they were upfront on what they could or could not do for me. They were very upfront with if they had or could get the vehicle I wanted not something similar. I work a very hectic schedule and did not have time to come into the dealership, we did all the negotiations over the internet and phone. It was great I walked in at 4:30 on the 7th and left at 5:00 with my new Jeep. How often can you say you've purchased a vehicle and only spent 30 minutes at the dealership. More

New car! This is my third car from Poulin Auto. Great service and helpful sales staff. Easy to do business with. Huge selection and I got the car I wanted with This is my third car from Poulin Auto. Great service and helpful sales staff. Easy to do business with. Huge selection and I got the car I wanted with everything I needed. More

It's the People This is our second Jeep purchase from Poulin. We come back because the people who have served us with excellent information and service. Every one fro This is our second Jeep purchase from Poulin. We come back because the people who have served us with excellent information and service. Every one from sales, service and parts could not have been more helpful. More

Second lease from Poulin Leased a Jeep Grand Cherokee 3 years ago from here and lease was almost up so stopped in to explore options. Salespeople were very helpful and informa Leased a Jeep Grand Cherokee 3 years ago from here and lease was almost up so stopped in to explore options. Salespeople were very helpful and informative, explaining lease options for both my returning vehicle and possible new one. Lots of rebates by leasing another Grand Cherokee. Not only did I not have to hassle with the "end of lease" process, I was able to get money back to put towards the new lease. Showed 1. They gave me a good deal the first time around and 2. They could be trusted to do the same again (same sales person). It's tough never knowing whether or not the deal in front of you is truely a good deal or a doup, but they made me feel confident that what I thought I was getting was indeed what I got. A good deal. More

Quick, Effective and Courteous I didn't believe some of the numbers I was being given about the lease on my new Jeep Wrangler. I immediately suspected some sales sleaze and to have I didn't believe some of the numbers I was being given about the lease on my new Jeep Wrangler. I immediately suspected some sales sleaze and to have some surprise numbers thrown at me when I got into the dealership, but the folks I worked with were professional, effective and courteous of my time. I got in, found one that worked for me, they made a reasonable offer for my trade and we wrapped it all up. Great work by Sean, Steve and Matt at Poulin. Thank you for your work and I look forward to driving my Jeep Wrangler today, tomorrow and for the future. Thanks again, Aaron More

Quick, professional, fun Great service. Process was quick and painless. My husband and I enjoyed working with Steve. We left feeling confident that we got a great price and a Great service. Process was quick and painless. My husband and I enjoyed working with Steve. We left feeling confident that we got a great price and a great vehicle. More

hellcat experience This dealership was a pleasure to work with,very friendly and informative, they answer any questions that you will have instead of putting you off lik This dealership was a pleasure to work with,very friendly and informative, they answer any questions that you will have instead of putting you off like most will More

Service Excellence Sean Duffy, the world needs more Sean Duffy's. A true professional, knows his profession and people!! If it weren't for him I may have gone else where Sean Duffy, the world needs more Sean Duffy's. A true professional, knows his profession and people!! If it weren't for him I may have gone else where. He made sure my purchase was exactly what I needed and desired in a NEW car. He was clear in his communication and a great listener. Thank you Sean!!!! More

Quick easy friendly Steve was a very pleasant sales person. The day we test drove the car he wasn't pushy nor did he insist on coming with us. That is what really made me Steve was a very pleasant sales person. The day we test drove the car he wasn't pushy nor did he insist on coming with us. That is what really made me come back and buy the jeep. More