Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Never treated so well at a dealership Purchased a 2012 Jeep Liberty here, low miles and in great shape. 8 months later it needed over $4k worth of engine repair due to warped heads, no ex Purchased a 2012 Jeep Liberty here, low miles and in great shape. 8 months later it needed over $4k worth of engine repair due to warped heads, no extended warranty. They fixed the vehicle and charged me $500 deductible and called it a goodwill repair. I didn’t even ask them, they offered this to me as an option. Never have I been treated so well at a dealership. In doing this they have retained a lifelong customer. More
2019 Ram 1500 I stopped in to look at the 2019 Ram 1500 after looking at the Poulin Ram inventory on their website. Aristedes and Brian were very helpful and accomm I stopped in to look at the 2019 Ram 1500 after looking at the Poulin Ram inventory on their website. Aristedes and Brian were very helpful and accommodating. After a test drive and trade in discussion, I decided to buy from them. Very friendly and courteous staff and the new Ram is great! More
Great service! Always acomadating and quick service! They always wash the truck after my service and everyone is friendly .The dealership is always clean and the sal Always acomadating and quick service! They always wash the truck after my service and everyone is friendly .The dealership is always clean and the sales staff is very knowledgeable. More
New RAM Stopped in to look at trucks Sean helped me, gave me some prices so i could discuss it with my husband. We went and bought it. Very happy Stopped in to look at trucks Sean helped me, gave me some prices so i could discuss it with my husband. We went and bought it. Very happy More
Unscheduled stop With the first snow some warning lights came on. I drove to Poulin with out an appointment and i was seen and out yhe door in less than an hour. Even With the first snow some warning lights came on. I drove to Poulin with out an appointment and i was seen and out yhe door in less than an hour. Even hospital ER’s are not that good. Outstanding service and service personnel. More
Great small dealership focused on THE CUSTOMER! Poulin has been a very good dealer to work with, as we searched for a Wrangler! Their great interest in helping customers doesnt stop after the sale. Poulin has been a very good dealer to work with, as we searched for a Wrangler! Their great interest in helping customers doesnt stop after the sale. Their service folks have worked with us above what we asked for, including having a loaner car for our all-day repair work - didnt even have to ask for it! I will also shop here for my NEXT car!!! More
Sales rep very friendly Friendly goes a long way!!! As long as it’s sincere. The salesman didn’t make me feel stupid and asked if I had any other questions about my Jeep. Friendly goes a long way!!! As long as it’s sincere. The salesman didn’t make me feel stupid and asked if I had any other questions about my Jeep. More
Family owned & treats customers like family Always friendly and the best deals. My husband and I will only shop here at Poulin’s in Rochester. We have purchased and leased both new and used ve Always friendly and the best deals. My husband and I will only shop here at Poulin’s in Rochester. We have purchased and leased both new and used vehicles from this dealership and can honestly say that we’ve never gotten a better deal and have certainly never been treated better. Seeing the same employees at a business year after year gives you a pretty good idea about the overall atmosphere. There’s a reason that so many dealerships have a high turnover in staff, not at Poulin’s. We bought our first used truck from John years ago and just bought a new Jeep from him 20 days ago..... Poulin is a small dealership with excellent selection, fantastic staff and bend over backwards service. Shopping here gets you a great vehicle at the best price while supporting a family owned business that employees our friends and neighbors. A real win - win More
very pleased I recently had service down and was very pleased, the staff was knowledgeable, they answered my questions and took care of a recall that was on my tru I recently had service down and was very pleased, the staff was knowledgeable, they answered my questions and took care of a recall that was on my truck, i couldn’t ask for a better company to do business with, I have had other vehicles form other dealerships and after the sale i was on my own, this is not that place, so far i have had zero o issues with anything I’ve asked. I will definatley do business with them again, and again i am very pleased ~BigDog~ More
Excellent, fast, personalized I had an excellent service visit for a oil change and recall part replacement. They even washed my Jeep! Very polite staff. Fast and easy! I had an excellent service visit for a oil change and recall part replacement. They even washed my Jeep! Very polite staff. Fast and easy! More