Key Chrysler Dodge Jeep Ram of Rochester

Most impressive individual I met in my vehicle search. Aristedes contacted me on several occasions when he found a vehicle he thought might meet my needs. Unfortunately, none of those leads worked out Aristedes contacted me on several occasions when he found a vehicle he thought might meet my needs. Unfortunately, none of those leads worked out for me. He went further and did a a great follow up in trying to satisfy my needs. An impressive individual he is. More

Jim and Arístedes were fantastic to work with. They made for an extremely quick and efficient experience. There was no pressure and all questions were answered. We literally could’ve been done with th made for an extremely quick and efficient experience. There was no pressure and all questions were answered. We literally could’ve been done with the whole experience including a test drive in under an hour. Unfortunately the used vehicle we were looking at did not ultimately work out for our needs. However I was still compelled to write this review because of how impressed I was with the experience. Great job team and hopefully when we do find that right vehicle it will be through you! More

I dealt with Aristedes and he was very helpful and patient with me. They were able to get me into the vehicle I actually wanted and not just want the first bank approved. I am extremely happy with my patient with me. They were able to get me into the vehicle I actually wanted and not just want the first bank approved. I am extremely happy with my new Jeep! More

Aristedes was amazing he answered all of my questions and when ever I come in to get my jeep serviced he makes a point to check in and see how everything is going. I highly recommend him if you’re looking to when ever I come in to get my jeep serviced he makes a point to check in and see how everything is going. I highly recommend him if you’re looking to buy a new car. More

Aristedes was great help, he made sure I left with what I wanted. He was knowledgeable about the variety of vehicles offered on the lot. wanted. He was knowledgeable about the variety of vehicles offered on the lot. More

Aristedes was great to work with. I had a car accident and needed a new car quickly. He found me exactly the car I wanted in the timeframe i had to get it. I highly recommend working with Aristedes he’s k and needed a new car quickly. He found me exactly the car I wanted in the timeframe i had to get it. I highly recommend working with Aristedes he’s kind knowledgeable and will do what it takes to get you the car you want! More

Great dealership that tries really hard to make every experience a win-win. Aristedes is a true professional who breaks the mold of what many believe about car salesmen! I highly recommend Seeking him ou experience a win-win. Aristedes is a true professional who breaks the mold of what many believe about car salesmen! I highly recommend Seeking him out when shopping for a car! More

Zero pressure. Honest & genuinely treats us like we are his only customers. Will continue to buy our Jeeps from Sean & the knowledgeable staff at Poulin (Key now). They don’t give you the runaround & try his only customers. Will continue to buy our Jeeps from Sean & the knowledgeable staff at Poulin (Key now). They don’t give you the runaround & try to just get you to buy. They/Sean take their time & try to help you get the best vehicle for you that’s affordable and realistic. No gimmicks. More

My husband and I have bought several vehicles from Sean Duffy while he was with Poulin’s. We have always found him to be a genuinely nice guy, not to mention the best salesman in the area. He is knowledgea Duffy while he was with Poulin’s. We have always found him to be a genuinely nice guy, not to mention the best salesman in the area. He is knowledgeable about the product he’s selling but is never overbearing. My experiences with Sean have always been low-pressure and pleasant. For us, he has put the fun back into car-buying and that’s a true testament of how much we love dealing with him. Over the years, we have become friends and I can say in all honesty that he is my go-to guy for the rest of my Jeep-buying life! More

Took my car in for a diagnosis on some noises that it was making. Within a very short amount of time they came out and said that it was the transmission and that it was on the “verge of failure.” That was a making. Within a very short amount of time they came out and said that it was the transmission and that it was on the “verge of failure.” That was almost 3 months ago and the transmission hasn’t failed yet. The actual problem? An alternator with shot bearings, and a bad wheel bearing. Had I taken the word of their “factory trained technicians,” I would’ve ended up paying thousands of dollars for a repair that only cost a few hundred. On top of that, I was charged $100 for this diagnosis. I don’t know how their sales department is but as far as the service department, I would stay away. More