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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
534 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 534 reviews
July 13, 2023
Our experience was great and Sean was great to work with and was able to get us the car we wanted. and was able to get us the car we wanted. More
by RAABCO5
Verified Customer
July 11, 2023
Are CDs followed up with me to see how I was enjoying the Jeep. I then asked about side steps he took a couple pictures of some that were in stock and ordered me a pair that I'm going to have installed there Jeep. I then asked about side steps he took a couple pictures of some that were in stock and ordered me a pair that I'm going to have installed there in a couple of days. Super convenient great customer service 10 stars! More
by tommylabanaris
Employees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham
July 10, 2023
Arestedies went above and beyond helping me purchase my first car and answered all my questions with care and professionalism. first car and answered all my questions with care and professionalism. More
by tommylabanaris
Employees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham
July 08, 2023
Customer service explained everything to me from the start, and when I picked the vehicle up! start, and when I picked the vehicle up! More
by mitchell.joel
Employees Worked With
Other Employees :
Michael Piccirilli, Matthew Kirkham
July 07, 2023
Dealership was great to work with but Mark, my sales person was the best I've dealt with in quite a while. Kudos for having him. person was the best I've dealt with in quite a while. Kudos for having him. More
by CPA.HEATHER
Employees Worked With
Other Employees :
Mark Parker (sales), Michael Piccirilli
July 07, 2023
I've never in my life seen a dealership not willing to help the customer.. Service dept nickels and dimes you to death. They're rude and not understanding. I'll never do business with Key, or anything the help the customer.. Service dept nickels and dimes you to death. They're rude and not understanding. I'll never do business with Key, or anything they own. More
by harry.dube
Employees Worked With
Service 5030
July 04, 2023
The only problem was waiting ten days before my vehicle could be looked at. Because the issue was one where the vehicle could not be used, that was a long time and then to find out it needed parts that ha could be looked at. Because the issue was one where the vehicle could not be used, that was a long time and then to find out it needed parts that had to be ordered, it was another two days before the work was actually done. The vehicle was repaired okay, it was the twelve days without a vehicle that was very difficult for me. More
by DENNIS.S
Employees Worked With
Ewan Conant
