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Key Chrysler Dodge Jeep Ram of Rochester
Rochester, NH
535 Reviews
Proud member of the Key Auto Group!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 535 reviews
October 31, 2023
My experience overall was good, everyone was nice and accommodating, but 5 hrs was very long, when there were no issues with credit/financing etc. accommodating, but 5 hrs was very long, when there were no issues with credit/financing etc. More
by TRACEYINGRAM32
Verified CustomerEmployees Worked With
Other Employees :
Michael Piccirilli
October 29, 2023
Had a great experience, felt very relaxed during the whole process, Everyone that I had contact with was very accommodating. Thanks Sean for all your help getting this deal done , also thanks to all oth whole process, Everyone that I had contact with was very accommodating. Thanks Sean for all your help getting this deal done , also thanks to all others that participated in this transaction. More
by lepage_mark
October 28, 2023
Do not think that you will get a call back from the salesperson you are dealing with. If you want information on a particular vehicle you have to keep in contact with them or they will forget to call y salesperson you are dealing with. If you want information on a particular vehicle you have to keep in contact with them or they will forget to call you back. Service department is alright, don't except any help from them when it comes to warranty work especially Factory warranty. More
by mitchell.joel
Employees Worked With
October 26, 2023
These folks have been extremely helpful and supportive in delving into an ongoing issue with my Jeep.They inspire my confidence and explain the issue in an understandable manner! Thsnk you! delving into an ongoing issue with my Jeep.They inspire my confidence and explain the issue in an understandable manner! Thsnk you! More
by lornabmcallister
Employees Worked With
Michael service advisor
October 24, 2023
Great service department and very comfortable waiting room.it was a great experience. Will definitely go back. room.it was a great experience. Will definitely go back. More
by MOLLYMNT21
October 22, 2023
Michael and the rest of the team were very professional throughout the process. They really seemed to care about our needs and even included floor mats!! throughout the process. They really seemed to care about our needs and even included floor mats!! More
by jeffdeacon
October 18, 2023
Thank you to the service man who gave me a dollar so I could have a snack. I'm a diabetic and was having a low blood sugar. could have a snack. I'm a diabetic and was having a low blood sugar. More
by yobagzy
October 15, 2023
Excellent customer service and fast! Very pleased . Recommend it to anyone. Process was very fast and painless. Very pleased . Recommend it to anyone. Process was very fast and painless. More
by joe_ramirez59
October 15, 2023
My experience was great. I was able to get my new truck. And I was happy working with Arestides. I was able to get my new truck. And I was happy working with Arestides. More
by vincent.shanahan
