Key Chrysler Dodge Jeep Ram of Rochester

Outstanding I was in and out in no time at all. They even had coffee in the waiting room. They even had coffee in the waiting room. More

I bought the truck from them it has a loud tick I have it on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience on video the had it for 11 days refused to fix the issue it has 28000 miles no loaner very disappointed with my experience More

After decades of buying cars i finally found a place that is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The is top notch. From my inquiry to final sale it was more than pleasant to deal with these folks. Professional and knowledgeable of what I wanted. The process was literally flawless. Being in the sales and service industry myself doing hvac I have never seen people work so hard to please someone. I will be back no questions. More

The woman in service was amazing. Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dea Unfortunately the day the car was actually being worked on she wasn't who I worked with while the car was being serviced. I was told from another dealership that I need my auxiliary battery replaced. I asked for them to do that while doing the other work. Rather than telling me I don't have an auxiliary battery they decided to replace my primary battery which was almost brand new. I would not have caught this if I didn't request the core back as my receipt even said auxiliary battery. They did resolve the issue. More

This dealership service never fails. Excellent service and superior customer attention. They are the best!! Always!! Excellent service and superior customer attention. They are the best!! Always!! More

Prompt and easy service. Would definitely use again and recommend to friends. Awesome staff attitudes. Would definitely use again and recommend to friends. Awesome staff attitudes. More

I was very happy to get in the same day I called. I was very pleased with the work and they had it done in a timely manner. I was very pleased with the work and they had it done in a timely manner. More

Took vehicle in for a faulty uconnect system and they referred me to a different installer who was able to replace with and aftermarket system that has better reliability! referred me to a different installer who was able to replace with and aftermarket system that has better reliability! More

Anastas and Sean are the best sales people ever worked with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone with Key of Rochester goes above and beyond every single time I bought multiple cars and recommend it to everyone More

Great service and even took extra steps to remove minor paint that had gotten on the side of my Jeep. This was so appreciated!!! Chris went above and beyond to make sure my Jeep not only was safe and re paint that had gotten on the side of my Jeep. This was so appreciated!!! Chris went above and beyond to make sure my Jeep not only was safe and ready to go but also let me know there was some paint that had gotten on the lower side and rubbed it off. I was very grateful as I would not know how to take care of this. The staff kept me updated on progress and very pleasant and friendly with everyone coming and going. I only like taking my Jeep there as they take good care of their customers!!! More