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Key Chrysler Dodge Jeep RAM of White River
White River Junction, VT
303 Reviews
We make the car buying process simple by displaying the lowest price on the window. We price our vehicles more aggressively than anyone else in New England. We're proud to display our low price on every vehicle's window.
We believe there is more to buying a vehicle than worrying about the price. Key Auto has simplified the car finding process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. When you leave a Key Auto dealership, you're confident you've received the absolute best deal.
When the Key Auto Group was formed, the owner realized that most customers were tired of buying cars the "old-fashioned" way. He wanted to get rid of negotiating back and forth over a price, and pressure from the salesperson. This stressful process could last hours! The customer would end up driving away in their new vehicle with no assurance that they received the best deal possible. That's not how we do business. That's why we started the Hassle-Free Zone.
We believe customers want to focus on the important aspects of buying a car, such as reliability, safety and integrity of the dealership and its staff. All that can get overlooked when focusing on price alone. Here at Key Auto, you can rest assured that you ARE receiving the best deal possible. We'll prove it!
Key Auto Group has stores in New Hampshire, Maine and Vermont. You can find our locations in towns such as: Portsmouth NH, Somersworth NH, Newington NH, Salem NH, Nashua NH, Rutland VT, White River Junction VT and York ME - allowing us to carry a wide selection of highly desirable inventory across New England.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 303 reviews
Verified Customer
July 21, 2023
They were the best. Game of good service, all the employees had smile. And I love the I had no complaints. You'll need a good meal. So go for it. Neighborhood 16 I won Game of good service, all the employees had smile. And I love the I had no complaints. You'll need a good meal. So go for it. Neighborhood 16 I won't go any other place. So thank you very much, and have a beautiful day. I have a beautiful day and god bless you all More
by omontesi82
Employees Worked With
Luis Smith, Cody Root, Emily Richards, Lita Gratacos, Andre Ofori, Ryan Demond, Chastity Richards
July 20, 2023
Great service from friendly knowledgeable people. Very helpful and professional. I highly recommend Key Auto of Lebanon. Very helpful and professional. I highly recommend Key Auto of Lebanon. More
by dale444
Employees Worked With
Dale Meltzer, Luis Smith, Cody Root, Emily Richards, Ryan Demond
July 20, 2023
They are amazing! ! They rushed to get our Red Cross van back on the road during the recent emergency flooding! All staff was great to deal with! I will be forever grat ! They rushed to get our Red Cross van back on the road during the recent emergency flooding! All staff was great to deal with! I will be forever grateful for the donation of a new key fob for the van as well!!! Having only one key in existence has been very stressful! Thank you for the great service! I look forward to opening in White River Jct!!!💕 More
by lmnordman1
Employees Worked With
Neveah, Luis Smith, Cody Root, Andre Ofori, Ryan Demond, Chastity Richards
June 30, 2023
I went to a number of dealerships and Lita and Key were great from the start. We ended up doing business there because they gave me the most for trade-in, and also the most for a discount on the vehicle th great from the start. We ended up doing business there because they gave me the most for trade-in, and also the most for a discount on the vehicle that we purchased. The whole process was with no pressure, and the only surprises were good ones!! I highly recommend Key and Lita!! More
by ron.porter
Employees Worked With
Cody Root, Lita Gratacos, Andre Ofori
May 07, 2023
I scheduled my 2016 Ram 1500 pickup for it’s 90,000 service and ask that the air conditioning that had suddenly failed be repaired. The appointment was for Wednesday April 26, 2023. I dropped it off af service and ask that the air conditioning that had suddenly failed be repaired. The appointment was for Wednesday April 26, 2023. I dropped it off after 5:00pm Tuesday night. At 7:30 Wednesday morning the service manager called me and said he had two technicians out and asked to reschedule my service. I stopped by the dealership and met with the service manager and reschedule to service for Wednesday May 3, 2023 as my service would take some time and they had a light schedule that day. The service manager offered me a 25% discount on the service for the inconvenience. Again Tuesday 05/02/23 I dropped my truck off after 5:00pm. Wednesday afternoon one of the service writers call me to say that they had been really busy and had not gotten to my truck. I reminded her that they had already done this to me the week before and she assured me that they would take care of my truck first on Thursday morning. Around 10:00am Thursday morning the same service writer called to et me know that all my air conditioned needed was to be charged and asked if I wanted them to do that. I responded that I wanted my air conditioning fix and I did not care what it needed but to just fix it. At 2:30 Thursday afternoon I called to find out what the status of my truck was and the same service writer told me that my air conditioning needed a new condenser, did I want them to order one. My response was “what part of I want the air conditioner fixed” did she not understand and to order the part ASAP. She said that it might not come in in time to finish my truck on Friday. My response was that I will be picking up my truck at 5:00pm Friday and I expected it fixed. Shortly after that conversation the service manager called me and assured me that my truck would be ready by 5:00pm Friday. At around 2:00pm Friday I again called the service department and got the same service writer. She stated that the part still was not in, they were very busy and would not be able to repair my truck by 5:00pm. I told her that I was picking up my truck at 5:00pm regardless of whether it was fixed or not so it had better be all together and roadworthy. A few minutes later the service manager called me and said my truck would be ready fully repaired by 5:00pm. I picked it up after 5:00pm and drove it home. On the way home the check engine light came on. I stopped in again on Saturday morning and they plugged it in and said the code was an evap code and not related to the work they did. They cleared the code. When I got home, I tightened the gas cap and reconnected the vacuum line that had not been properly installed during the service and have not had a recurrence of the check engine light. This has been by far the worst experience I have ever had with a car dealership and will not be returning. More
by p944na
Employees Worked With
Chris White
