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Key Chevrolet
Middletown, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:30 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 440 reviews
excellent customer service i recently purchased a silverado from Key and had the pleasure of working with Stanley. Stanley is a gentleman, not pushy at all. Stanley is extremel i recently purchased a silverado from Key and had the pleasure of working with Stanley. Stanley is a gentleman, not pushy at all. Stanley is extremely knowledgeable about Chevrolet vehicles and their brand in general - he possesses a wealth of knowledge if you’re unsure which vehicle is right for you he can help guide you in the right direction. i’d highly recommend Key Chevrolet and their friendly staff for your next vehicle purchase. you will not be disappointed. More
Reposted review after they deleted it I used to get my vehicle serviced here and boy was that a mistake!! Awful, just awful. My car had a check engine light on so naturally I brought it in I used to get my vehicle serviced here and boy was that a mistake!! Awful, just awful. My car had a check engine light on so naturally I brought it into the dealer thinking they have my best interest at heart. What a SHAM. These people will try to take advantage of you so if your car is out of warranty and you need work done I would 100% recommend taking your car elsewhere to a real mechanic and get a second opinion before forking out hundreds and possibly thousands of your hard earned dollars on services that will NOT fix your car. And they tell you this. They say “well it could be this” but “it might not fix the issue and it could actually be another issue that is going to cost you upwards of $1,500 for JUST the part.” They actually told me this to cover their own xxxxx because they knew that wasn’t going to fix my car. They tried selling me a fuel/air induction cleaning for $200 and wanted to clean my plugs and soak in engine cleaner for $300. I took my car to my mechanic and he said they tried to sell me bull s***! All my car needed was new spark plugs and one new coil pack. She’s been running like new ever since!! Shame on you KEY CHEVY. You lost a customer for life and I will not be repurchasing another Chevy in the future. They tell me they need a weeks notice for loner cars. Who the xxxx knows weeks ahead that their car will break down?! Some lady with a warranty still on her car was also getting work done when I went to pick up my car after they did a xx diagnosis and charged me $150 with no real answers on what is wrong with my car, and I see them hand her keys and tell her that her brand knew loaner car is all set. ARE YOU KIDDING ME. This business is a joke and I’m going to make sure I spread this review anywhere I possibly can to save other people from getting taken advantage of. More
Great Experience! Whatt started as a simple phone call about a used vehicle ended in a happy customer. Thanks to Stanley I was able to get the SUV I have been wanting f Whatt started as a simple phone call about a used vehicle ended in a happy customer. Thanks to Stanley I was able to get the SUV I have been wanting for quite some time now. Even with my circumstances Stanley worked with me to get the best deal he could and although my car payment is a little more than my previous one, I can't be happier with what I got for the price. I hit the jackpot when it comes to SUVs and Stanley is the one that made it all happen. Thanks Stanley! Also, Antonio made it easy with getting the papers signed. I was in an out with no issue and the best part was that even included him taking the time to explain everything to me. From all of the wonder extender offers to all the papers I was signing and what they all meant. I didn't feel like I had no idea what I signing and it put me more at ease. Thank you Antonio for making the process that much more comfortable! More
Crazy Stanley - A+ Salesman As an extremely spur of the moment decision, on what was the hottest day of the summer (honestly felt like it was 150 degrees), driving by the dealers As an extremely spur of the moment decision, on what was the hottest day of the summer (honestly felt like it was 150 degrees), driving by the dealership, I decided to pull in and drive through the dealership parking lot, thinking it was way too hot for anybody to come out and try to sell me a car. As I drove by slowly, looking at a few of the used SUV's (remaining in my air conditioned car at all times) I was surprised to see a salesman come out in the extreme temperatures and approach me as I was about to exit. I put my window down and said "You're not really crazy enough to come out and chase me down in this heat!" to which the salesman replied "Yes, I am" and extended his hand and introduced himself as Stanley. I had no intention of buying a car that day because I was looking to trade in my current lease with 8 payments remaining, put no money down, and keep my payments at my budget for no more than 60 months. Long story short, Stanley got me to come into the dealership, test drive an SUV that had just come in - and although a few bumps along the way... I am happily driving my new (used) vehicle today. This would not have happened if Stanley had decided to stay in the AC that day instead of chase me through the parking lot. A true A+ salesman in every sense and is definitely an asset to Key Chevrolet. Thanks Stanley!! More
Stanley Statkiewicz is Awesome The people at Key Chevrolet went above and beyond to make sure my lease went through seamlessly. Everyone was professional and friendly but none more The people at Key Chevrolet went above and beyond to make sure my lease went through seamlessly. Everyone was professional and friendly but none more accomodating than Stanley Statkiewicz. Stanley is becoming a nice, familiar face that makes this dealership feel like home. My wife will be getting her next vehicle here, too. Steph Salzano More
7/21/2019 2020 Corvette C8 Seminar by Paul Koerner Throughly professional and informative. Yesterday was well worth my time to drive two hours from my home in northern NJ to attend this event. Paul Koe Throughly professional and informative. Yesterday was well worth my time to drive two hours from my home in northern NJ to attend this event. Paul Koerner GM World Class Technician was filled with enthusiasm and passion for this new car and his profession. Down to earth and kept everyone’s attention for two hours straight without a break. No one left early and were glued to their seats. I have that same passion and have owned 26 Corvettes in the past, I still own a 67 big block Coupe and a 61. I purchased a 90 ZR1 new and a 06 Z06 new maybe the new C8, time will tell. Thank you Bill W. All American Corvette Club Paramus NJ. More
Paul Koerner is the best when it comes to Corvette service. Paul Koerner’s seminars are the best! Thank you to Key Chevrolet for continuing to allow Paul to provide these very informative seminars. Paul has s Paul Koerner’s seminars are the best! Thank you to Key Chevrolet for continuing to allow Paul to provide these very informative seminars. Paul has serviced my cars and you will find no one better! More
Best Service Technician Paul Koerner is the most knowledgeable about Corvettes in the East Coast and maybe the whole country. I had my Vette serviced in 2 other dealerships Paul Koerner is the most knowledgeable about Corvettes in the East Coast and maybe the whole country. I had my Vette serviced in 2 other dealerships near me and I was told to try Key. That was the best advice given to me. Paul knows and understands Corvettes and their owners. He gives you his honest opinion on any upgrades you might want to do to the car. I found him always approachable. His seminars are worth the time to travel and hear. He has great insight and willing to share information with you. He isn't afraid to say he doesn't know but he will find the answer. I drive almost an hour to get my car serviced by Paul. It is worth the time because you know it will be done right the first time. I will go wherever he goes. He is an asset to Key. More
Great experience I went in not sure if I could even manage to get a new car, I owed so much on the current car I had, and it wasnt in great shape, they helped me out q I went in not sure if I could even manage to get a new car, I owed so much on the current car I had, and it wasnt in great shape, they helped me out quickly to find a suitable vehicle and keep the payments within reason, the overall experience was great More
Waste of timeline After setting up 2 appointments and leaving my car for over 24 hours, it remained untouched. If you create an appointment it means nothing here. I tho After setting up 2 appointments and leaving my car for over 24 hours, it remained untouched. If you create an appointment it means nothing here. I thought a dealership was supposed to be more professional than this. I created my appointment just under two weeks ago. When I asked the service tech they said it was potentially a quick job. And yet, here I am. With a still broken car. Unacceptable. I will go out of my way to tell people not to go here I’m so highly dissatisfied. More