Key Chevrolet GMC Cadillac of Burlington

Professional and polite service from Jarit (service) and Mike (shuttle bus). Always very pleasant and positive attitude, makes having to drop my car off in the morning a great experience. Mike (shuttle bus). Always very pleasant and positive attitude, makes having to drop my car off in the morning a great experience. More

Great experience, no problems. All the people were friendly, helpful, and knowledgeable. Smooth and easy transaction. Had a few things that I wanted to add, sales and service took care of everything. friendly, helpful, and knowledgeable. Smooth and easy transaction. Had a few things that I wanted to add, sales and service took care of everything. More

Great experience. Smooth transition all around. I would recommend Coty to friends and family as a dealer.salesperson. Key auto felt like the old shearer dealership recommend Coty to friends and family as a dealer.salesperson. Key auto felt like the old shearer dealership More

Completely satisfied with all personnel at this dealership and could not believe how fantastic everyone was, it was the best car buying experience that I have ever had and encourage others to buy t dealership and could not believe how fantastic everyone was, it was the best car buying experience that I have ever had and encourage others to buy there as well. More

My vehicle was finished on time and the employees were friendly and professional. Key Chevrolet Buick GMC Cadillac also cleaned and vacuumed my vehicle before I picked it up. Great Service! friendly and professional. Key Chevrolet Buick GMC Cadillac also cleaned and vacuumed my vehicle before I picked it up. Great Service! More

Key did great Our salesman Brian was awesome. I wanted to deal by text. He made that happen a a a a a a a a a a a a Our salesman Brian was awesome. I wanted to deal by text. He made that happen a a a a a a a a a a a a More

service is slow and often not done correctly We bought/leased 2 new vehicles from Key (formally Shearer) and had serviced performed periodically on them over the last 3 years. Each time there we We bought/leased 2 new vehicles from Key (formally Shearer) and had serviced performed periodically on them over the last 3 years. Each time there were issues with the booking (done via phone or online). Some of the visits had things missed (example: went in for a winter tire change over to summer tires and all they did was rotate tires, not change them). Had to order parts on one visit - they said they'd call once the parts were in, but then never called. We followed up 2 weeks later and they said, oh yes these have been here for over a week! Because of service, we decided to go elsewhere when our lease recently ended. More

Did a good Job but did not address all the issues. I had several codes stored and the problem was a chore to diagnose. Other dealerships in the area were not able to find the issue; However as soon as I had several codes stored and the problem was a chore to diagnose. Other dealerships in the area were not able to find the issue; However as soon as I left the lot, my check engine light came on again. One of the codes did not return so I believe that issue is resolved. now I need to have another appointment and would rather everything was addressed during the same visit. More

Our sales person apparently quit right after we bought it. Getting everything we purchased done to the truck and the extra keys is confusing. Hopefully it all goes smooth now... it. Getting everything we purchased done to the truck and the extra keys is confusing. Hopefully it all goes smooth now... More

Oil Change I had an appointment for an oil change; I was a little early but my truck was taken right in and the service performed quickly I had an appointment for an oil change; I was a little early but my truck was taken right in and the service performed quickly More