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Acura Of Reno - Service Center

Reno, NV

3.5
7 Reviews

7 Reviews of Acura Of Reno - Service Center

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June 24, 2025

Excellent service staff. They have been taking excellent care of my car for several years. More

by page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Dillard
May 22, 2025

The service department at Reno Acura is why I will forever more drive an RDX. Brian is a true professional More

by Svmama3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
May 09, 2025

Not the same as it used to be. Was "Acura of Reno" when I puchased my vehicle. Was much better before it became "Key Acura of Reno". More

by stacy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
no one worth mentioning
April 15, 2025

Always gives great service in timely manner. Gives me a heads up on future service More

by ellybuursma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, brian in Service
March 04, 2025

My first time at the dealership and Brian Robinson was great. He explained e everything and service was great. More

by Sajid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Robinson
July 23, 2024

Worst customer service to date. Now this large dealer charges you the merchant fee to use a credit card….not even McDonalds charges a merchant fee. Service people used to wear slack More

by Endallemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Have 3600 miles on my Acura RDX and brakes squeak when I back up. Told there was nothing they could do because there are only one kind of rotor to put on my RDX. Buy them from another company if you have More

by Sue
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Erickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago-Service mgr